Overview
The financial services industry is constantly changing, but one thing remains constant—customers expect more from your company. They want accurate answers that they can trust from you.
Our Associate, Customer Service™ (ACS®) Program prepare you to meet these new demands. The ACS Program has been designed specifically to help you:
- Increase your knowledge of financial services
- Understand customer expectations, patterns, and behavior
- Become a customer experience advocate and protect customers
Topics
- Customer Service
- Life Insurance
- Marketing and Business Acquisition
- Onboarding
- Operations and Administration
