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ACS 100 Overview

ACS 100 provides a comprehensive introduction to customer service in a financial services environment. The course explores the knowledge and skills employees need to understand and deliver exceptional customer service.

Important note for students planning to take the I*STAR (proctored) exam: The I*STAR exam system will be unavailable from Tuesday, June 14 through Monday, August 1 for upgrades. Please visit this page for more information.


16+ hours to complete

Related Designations

Associate, Customer Service

Special Features

Great for New Employees


Supervised Exam