Course Portals include the following elements:
- All the assigned study materials needed for the course
- Interactive Practice Questions and Sample Exams
- Recommended study plans to help you set goals and manage your study schedule
- Additional media and features to help in the study and review process
The ACS 100 proctored exam has 60 questions and a time limit of 2 hours. The exam is available in LOMA's computerized/I*STAR format.
Foundations of Customer Service (LOMA, 2015)
Test Preparation Guide for ACS 100 (LOMA, 2015)
Optional printed textbook (not included in bundled fee).
Foundations of Customer Service, Third Edition (LOMA, 2015)
PBD Order # 100-10-15
Ordering printed study materials
Most Course Portals include online access to the course’s study materials and do not require purchase of additional printed study materials. However, you can order printed study materials for some designation courses (for an additional cost) via LOMA’s learning system. Please consult our Textbook Order Information Sheet for more details on how to place your order.
If you have questions about your order or about LOMA textbooks, please contact us.