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An Exclusive Member Benefit

The LOMA Information Center provides an extensive library of tools and resources to help you navigate the industry with confidence.

Think of us as an extension of your resources, responding to over 15,000 requests annually.

Need Information?

Working under a deadline?
Kindly let us know. Requests are typically responded to within two business days.

Whether you need a quick answer to a question, assistance with an in-depth research project, or access to global industry data that is fact-based and timely, we’re here to connect you with the information you need. 

What Topics Are You Interested In?

We’ve got you covered, with research on these popular topics and more:

  • Metrics, training, and career paths for contact centers
  • Industry practices for claims processing
  • Work arrangements and wellness engagement
  • New business and underwriting department staffing, structure, and digital business
  • Technology Initiatives including cloud computing, application programming interfaces and wearables

Have a request? Contact us at infoctr@loma.org or download our brochure

Research Summaries

Concise summaries of frequently requested and emerging topics, such as service-level metrics, quality goals, claim processing, new business efficiencies, and workplace benefits solutions.

Quick Queries

Peer surveys from LOMA’s committees on industry practices and procedures such as insurance policy operations, employee benefit management, talent and development, and technology use.

Powerful Capabilities

Professional Reference Librarians

Our team has a combined 137 years of tenure and deep knowledge of our industry.

Resources

Access to over 6,000 business journals and reports through our subscription industry databases, in addition to 80+ direct-access business and industry publications.

Archives

Access to a library of publications, conference materials, photos, and memorabilia important to the industry’s history.

News Materials

Industry news2use

Industry news2use

Access to the latest important industry trends and updates.

MarketFacts

MarketFacts

Access insightful thought leadership on the forces driving the financial services industry.

Archives

The archives program acquires, secures, and preserves sources that are important to the company’s history and future.

Company

Company

Find essential information about our company.

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