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Informed. Empowered.

Our Information Center is your source for news relevant to the insurance and financial services industry.

Our experienced researchers can provide you with information on current issues, developing trends and hot topics. LOMA members can also access many free resources online and request customized research.

Have a research question? Just ask the Information Center (infoctr@loma.org).

Ask the Info Center

Recent Research Briefs

Our Information Center has curated over 200 research briefs on a wide variety of industry topics. Registered employees of LOMA member companies may download these electronic copies free of charge. These documents are exclusively for our member companies and are not available to non-members.

Research Brief: Post-Pandemic Plans for Insurance Call Centers, June 2021.

Post-Pandemic Plans for Insurance Call Centers

Research Brief: Post-Pandemic Plans for Insurance Call Centers, June 2021.

Research Brief: Tiered Customer Service: Are Insurers Offering This to Policyowners?, June 2021.

Tiered Customer Service: Are Insurers Offering This to Policyowners?

Research Brief: Tiered Customer Service: Are Insurers Offering This to Policyowners?, June 2021.

Research Brief: Remote Work and the Actuary: Post-Pandemic, June 2021.

Remote Work and the Actuary: Post-Pandemic

Research Brief: Remote Work and the Actuary: Post-Pandemic, June 2021.

Research Brief: Employee Orientation and Onboarding Approaches, June 2021.

Setting the Stage: Employee Orientation and Onboarding Approaches

Research Brief: Employee Orientation and Onboarding Approaches, June 2021.

Research Brief: Workplace Benefits Claims Service: Recent Online Enhancements, May 2021.

Workplace Benefits Claims Service: Recent Online Enhancements

Research Brief: Workplace Benefits Claims Service: Recent Online Enhancements, May 2021.

Quick Queries

Our 50 committees conduct frequent informal surveys to obtain insight on various industry practices and procedures. These documents are available exclusively for LOMA member companies and are not available to non-members or the general public.

Quick Query: Health Attestations after Return-to-Office, CHRO, May 2021.

Health Attestations after Return-to-Office

Quick Query: Health Attestations after Return-to-Office, CHRO, May 2021.

Quick Query, Web Support for Deferred Annuitants, GRIPC, May 2021.

Web Support for Deferred Annuitants

Quick Query, Web Support for Deferred Annuitants, GRIPC, May 2021.

Quick Query, Work Model Philosophy and Culture, CAC, April 2021.

Work Model Philosophy and Culture

Quick Query, Work Model Philosophy and Culture, CAC, April 2021.

Quick Query, COVID-Related Mortality Expectations, CAC, April 2021.

COVID-Related Mortality Expectations

Quick Query, COVID-Related Mortality Expectations, CAC, April 2021.

Quick Query, E-Delivery for Retirement Proposal Requests, RPC, April 2021.

E-Delivery for Retirement Proposal Requests

Quick Query, E-Delivery for Retirement Proposal Requests, RPC, April 2021.

 
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For more information about the Info Center, please email infoctr@loma.org