Designation Programs
Certificate Programs
FLMI Level I: Insurance Fundamentals
FSRI Level I: Certificate in Retirement Essentials
Certificate, Customer Experience Essentials
Certificate, Regulatory Compliance Essential
Certificate in Underwriting
FLMI — Fellow, Life Management Institute
100,000th FLMI Celebration
ALMI — Associate, Life Management Institute
FSRI — Fellow, Secure Retirement Institute
FSRI Inaugural Class
Program Pricing
Credit from Other LOMA Courses
What People are Saying
The Value of the FSRI — A Conversation with Nationwide
ASRI — Associate, Secure Retirement Institute
ASRI Inaugural Class
ACS — Associate, Customer Service
AIRC — Associate, Insurance Regulatory Compliance
ARA — Associate, Reinsurance Administration
Legacy Designations
Early Career
Targeted Training
Professional Development
Leadership
Life Insurance
Annuities
Retirement
Course Catalog
Designation Courses
Interactive Online Designation Courses
Instructor-Led Courses
Course Demos
Short Online Courses
Underwriting Courses
Short Online Course Collections
Insurance Immersion
Onboarding Courses
Need 2 Know
Education Help
Website Help
Available in: Chinese (simplified), Chinese (traditional), English, French, Korean, Portuguese, Spanish
The financial services industry is constantly changing, but one thing remains constant—customers expect more from your company. They want accurate answers that they can trust from you.
With LOMA’s Associate, Customer Service™ (ACS®) Program you can be prepared to meet these new demands. This program allows you to select courses from several "line of business" tracks, so you can tailor the designation to your career objectives. The ACS Program has been designed specifically to help you:
Each track is composed of three required courses and two electives.
Learners must complete three required courses and two electives to earn the ACS designation. The courses for each line-of-business track are tailored to the learner's specific subject area. See the individual track listings or the Education & Training Catalog for details.
Trying to decide between the traditional-access and highly interactive online versions of our courses?