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The Story of Us

Our dedication to creating valuable connections for our members and industry is the legacy of two powerful and storied service brands — LIMRA and LOMA — both founded in the early 20th century.

Legacy Designations

Learn more about our legacy designations.

ACS 100 — Foundations of Customer Service

Provides a comprehensive introduction to customer service in a financial services environment

ACS 101 — Customer Service for Insurance Professionals

Provides a dynamic overview of customer service in insurance and financial services organizations and the skills that all employees need to deliver exceptional customer service

ACS 101 — Service à la clientèle pour les professionnels de l’assurance

ACS 101 est un cours interactif en ligne qui utilise une variété de supports pour présenter une vue d'ensemble complète du rôle du service à la clientèle dans les compagnies d'assurance et de services financiers et des compétences dont tous les employés .

ACS 100 — 客户服务基础