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Legacy Designations

Learn more about our legacy designations.

ACS 100 — Foundations of Customer Service

Provides a comprehensive introduction to customer service in a financial services environment

ACS 101 — Customer Service for Insurance Professionals

Provides a dynamic overview of customer service in insurance and financial services organizations and the skills that all employees need to deliver exceptional customer service

ACS 101 — Service à la clientèle pour les professionnels de l’assurance

ACS 101 est un cours interactif en ligne qui utilise une variété de supports pour présenter une vue d'ensemble complète du rôle du service à la clientèle dans les compagnies d'assurance et de services financiers et des compétences dont tous les employés .

ACS 100 — 客户服务基础

ACS100阐述了客户服务的基本原理和基本策略,介绍了客户服务型的企业文化,建立了客户服务评估的标准,还强调了培养具有奉献精神的客​​户服务员工的重要性。

ACS 100 — Fundamentos del Servicio al Cliente

Proporciona una introducción completa al servicio al cliente en un entorno de servicios financieros

ACS 100 — 고객 서비스의 기초

ACS 100 은 금융 서비스 분야의 고객 서비스에 대한 내용을 포괄적으로 다룹니다. 탁월한 고객 서비스를 위해 필요한 지식과 스킬에 관한 정보를 제공하고 있습니다.