FLMI Level I

Topics

• The Life and Health Insurance Industry
• Regulation of the Insurance Industry
• Introduction to Risk and Insurance
• Meeting Needs for Life Insurance
• The Insurance Policy
• Pricing Life Insurance
• Individual Life Coverages and Supplementary Benefits
• Policy Provisions and Policy Ownership Rights
• Life Insurance Policy Beneficiaries
• Paying Life Insurance Policy Proceeds
• Principles of Group Insurance
• Group Life Insurance
• Annuities and Individual Retirement Products
• Group Pension and Retirement Savings Plans
• Medical Expense and Disability Income Insurance
• Traditional Group and Individual Health Policies
• Managed Care Plans Regulation of Health Insurance
• Insurance Company Organization and Operations
• Corporate Governance, Ethics, and Control
• Legal and Compliance
• Human Resources Management
• Information and Technology
• Financial Management Accounting, Treasury Operations, and Auditing
• Investment Management
• Marketing Activities and Strategies
• Product Development
• Product Distribution
• Underwriting and New Business Processing
• Claim and Annuity Benefit Administration
• Customer Service

Courses

Learners must complete two required courses to earn the Level 1 Certificate.

• See the Education & Training Catalog for details

LOMA 280 — Principles of Insurance

LOMA 280 introduces the principles of insurance, the process of becoming insured, and the policyowner’s contractual rights. The course includes information on the features of individual and group life insurance, health insurance, and annuity products.

LOMA 281 — Meeting Customer Needs with Insurance and Annuities

LOMA 281 is an online course that uses a variety of media to teach principles of insurance, insurance products, and the policyowner’s contractual rights. The course describes the features of individual and group life insurance and annuity products, and emphasizes how insurance companies serve customers and meet customer needs through the products they provide.

LOMA 290 — Insurance Company Operations

LOMA 290 describes how life insurance companies operate in today’s global environment: how they are organized, how they are managed, and the roles of functional and support units in developing, distributing, issuing, and administering life insurance and annuity products.

LOMA 291 — Improving the Bottom Line: Insurance Company Operations

LOMA 291 is an online course that uses a variety of media to teach operations, functions, and product development basics unique to the insurance organization. In addition, the course will teach that (1) a company’s success depends on its operational efficiency and effectiveness and (2) every employee has a role in ensuring the company’s financial success.

Curriculum