Artificial Intelligence

Artificial Intelligence (AI) Tools and Resources

This comprehensive hub for AI Tools and Resources provides essential materials designed to enhance your organization’s AI journey. These resources are tailored to support your strategic decision-making and drive successful AI integration. Additional resources will be made available throughout the year.

AI Implementation Frameworks Governance and Policy Resources AI Code Generation Tools CEO's Strategic Guide to AI Additional Resources Educational Media Webinars and Events Related Resources

AI Implementation Frameworks

Cost-Benefit Analysis Templates & Strategic Guides

Governance and Policy Resources

GenAI Use Policy Template

Stay informed and compliant to harness the power of AI responsibly. The GenAI Use Policy template assists companies to set clear guidelines for the ethical and lawful use of GenAI tools by employees, contractors, and third parties.

Corporate AI Governance Policy

Establish ethical and secure standards for the adoption, use, and management of AI technologies within your organization.

AI Automation Identification Framework

The AI Automation Identification template is designed to help organizations identify which tasks and roles are most likely to be impacted as an AI initiative is launched.

View Executive Summary Download Template

AI Code Generation Tools

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AI-based code generation tools (AICGTs) are transforming IT within the insurance industry by automating routine coding tasks, allowing developers to focus on higher-value activities, thus enhancing productivity, code quality, and cybersecurity. This whitepaper discusses how these tools provide a solid starting point and can integrate seamlessly with existing development practices.

View Infographic Download Whitepaper

A CEO's Strategic Guide to AI

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This guide equips small to midsize insurance carriers with a practical roadmap for adopting AI responsibly — focusing on scalable use cases, vendor partnerships, and upskilling, without requiring major infrastructure investments.

View the Executive Summary Download the Guide

Additional Resources

NAIC Model Bulletin Summarized

Discover how the NAIC Model Bulletin is shaping the future of AI in insurance, with essential guidance on governance, risk management, and consumer protection. This summary highlights key expectations for insurers navigating the evolving regulatory landscape of AI technologies.

NIST GenAI Profile

Navigate the unique risks of generative AI — from hallucinations to regulatory compliance — through a structured framework.

NIST AI Risk Management Framework

Explore a practical road map for integrating responsible AI in insurance, with insights on governance, fairness, and compliance tailored to industry needs.

The AI Project Lifecycle (AIPL)

From planning to governance, this guide outlines a practical, risk-aware road map for implementing AI in the insurance industry — anchored in regulatory best practices and real-world operational insights.

AI Risk Classification

View this practical framework for evaluating and governing AI systems across the insurance value chain — helping firms mitigate bias, ensuring compliance, and building trust in a rapidly evolving digital landscape.

AI-Driven Jobs Transformation Template

Identify roles most likely to be transformed by AI and GenAI.

AIGG ROI Calculator: Customer Service Transformation

Tool to assess the financial benefits of implementing AI chatbots in customer service.

Educational Media

LIMRA and LOMA AI Governance Group (AIGG) Onboarding Video

Introduction to the AI Governance Group's mission and activities.

Insider Insights Podcast: Reimagining Claims with AI and Empathy

In this episode, Kartik Sakthivel, chief information officer, LIMRA and LOMA, sits down with Brent Williams, founder and CEO, Benekiva, to explore how AI is transforming the insurance claims process.

Insider Insights Podcast: AI That Acts — Discovering the Future of Insurance

In this episode, Kartik Sakthivel, Chief Information Officer, LIMRA and LOMA, Nelson Lee, Founder, Infras (formerly iLife Technologies), and John Keddy, VP Insurance Strategy and Solutions, Lazarus AI dive into one of the most-talked about trends of the year — Agent and Agentic AI.

Insider Insights Podcast: Data Ready — Preparing for AI

In this episode, Kartik Sakthivel, Chief Information Officer, LIMRA and LOMA and Nelson Lee, Founder and CEO, iLife Technologies candidly discuss the importance of tackling data issues upstream and stress that the value of AI hinges on resolving business problems.

Insider Insights Podcast: Transforming Insurance for the Modern Customer

Kartik Sakthivel, chief information officer, LIMRA and LOMA and Jonathan Yoon, vice president, head of marketing – life, Nationwide, discuss how AI is being leveraged to improve customer engagement, understanding, and personalization.

Insider Insights Podcast: AI Governance — Insights in Insurance

In this episode, Kartik Sakthivel, chief information officer, LIMRA and LOMA and Kelly Coomer, CIO, Sammons Financial Group and Chair of the LIMRA and LOMA AI Governance Group, discuss the purpose and achievements of the group, including tools and frameworks to maximize the business value of AI and promote responsible usage.

Insider Insights Podcast: AI in Insurance — A Level Set

In this episode, Kartik Sakthivel, chief information officer, LIMRA and LOMA and Paul Tyler, chief marketing officer at Nassau Financial Group, level set the state of AI in the insurance industry.

Insider Insights Podcast: What is AI and What is Not AI?

In this episode, Kartik Sakthivel, LIMRA and LOMA's chief information officer and Nirav Dagli, chief operating officer at Spinnaker Analytics, discuss what qualifies as AI and what doesn't.

Webinars and Events

LIMRA Annual Conference

The LIMRA Annual Conference is one of the largest gatherings of senior executives representing diverse sectors of the financial services industry, including life, annuities, and workplace benefits. Our members and partners come together for strategic industry insights and high-level networking — a must-attend for executives.

AI That Acts: Discover the Future of Insurance

6/25/2025, 1 - 2 p.m.On-Demand Webinar — As we move deeper into 2025, the convergence of artificial intelligence and human-centric automation is rapidly reshaping the insurance industry. In this can't-miss webinar, we'll dive into one of the most talked-about trends of the year: Agent and Agentic AI.

Finding Success with AI – Lessons from the LIMRA and LOMA AI Industry Group

4/22/2025, 10 - 11 a.m.On-Demand Webinar — AI is pervasive and transformative, and success with it requires focusing on both technology and foundational aspects, which will be discussed in an upcoming webinar.

The Marketer’s Ultimate Guide to Mastering Generative AI

12/3/2024, 1 - 2 p.m.On-Demand Webinar — We are excited to invite you to our upcoming webinar designed specifically for marketers in the life insurance, annuities, and workplace benefits sectors. This session will delve into advanced AI prompting techniques that go beyond the basics, offering you the tools to enhance your marketing strategies and stay ahead in a rapidly evolving industry.

AI's Impact on Marketing Talent: Navigating the New Frontier

10/29/2024, 1 - 2 p.m.On-Demand Webinar — This webinar explores how a fully digital experience can revolutionize your business operations and customer interactions, highlight the recurring challenges that necessitate core transformation, and share practical activities and strategies to kickstart and sustain your digital transformation journey.

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