The financial services industry is constantly changing, but one thing remains constant — customers expect more from your company. They want accurate answers that they can trust from you.
With LOMA’s Associate, Customer Service™ (ACS®) Program you can be prepared to meet these new demands. The ACS Program has been designed specifically to help you:
- Increase your knowledge of financial services
- Understand customer expectations, patterns, and behavior
- Become a customer experience advocate and protect customers
Jointly sponsored by LOMA and The Institutes, the U. S. Property & Casualty track of the ACS Program will provide you with a solid understanding of customer service and how it affects property/liability, personal and commercial insurance, regulation, claims, and more.
- Customer Service
- Property/Liability Insurance
- Personal/Commercial Insurance
- Operations and Administration