Skip to content

How Does Your Company Measure Up?

Our Turnaround Times Survey reports are valuable tools in comparing your organization's performance to that of other companies. The reports provide valuable service time information around various new business and policyowner service functions, and can help guide you in setting internal benchmarks and performance standards.

Our Service Turnaround Times consortia study is based on the 2015 LOMA Service Turnaround Times Survey.  In 2020 we conducted the Life Insurance study.  We will be introducing the Annuity study in 2021.

We will be running both the Life Insurance and the Annuity studies annually. As with all of our consortia studies, sponsors will have input into the content of the study. 

Contact Us

For more information about the Service Turnaround Times Surveys, please contact:

Lynn Ferris
Custom Research
Phone 860-285-7849