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Your Login ID

Retrieve Your Login ID

  1. From the login screen, click on the “Forgot your Login ID?” link.
  2. Enter your last name and email address.
  3. Click the “Get Login ID” button.
  4. If the last name and email address match our records, your Login ID will be emailed to you.

If you do not receive an email with your Login ID within 10 minutes, please contact the Contact Center for additional assistance.

Change Your Login ID

  1. Log in using your current Login ID and Password.
  2. From the “Learning Home” page, click on your name in the top right of the screen.
  3. Click on the “My Account” dropdown menu that appears under your name.
  4. Click on the “Edit Login ID” button that appears on the “My Account” navigation bar.
  5. Enter your current Login ID.
  6. Enter new Login ID.
  7. Confirm new Login ID.
  8. Click Save.

You should receive a message at the top of the page that your Login ID was updated. Your new Login ID will now be used when logging into your account. If you do not receive a message that your Login ID has been updated, please contact the Contact Center for additional assistance.