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To our valued members,

With the rapidly changing circumstances as a result of the coronavirus situation, these are uncertain times for everyone. What you can be certain of, however, is our unwavering commitment to our members.

We want to assure you that we are monitoring the pandemic situation closely and, like many businesses, have developed detailed plans to serve our members and continue business operations during the days ahead, while also responding to the safety and protection of our employees and guests.

While our employees are set up to work from alternate locations, all of our systems and platforms continue to function normally, including, but not limited to our LMS, Compliance Education and I*STAR platforms. We will be doing all the things we do best to ensure we are advancing the financial services industry by continuing to empower our members with knowledge, insights, connections, and solutions.

What does this mean for you?

As always, our customer service teams will be available to you by emailing LOMA at or LIMRA at and we will continue to monitor the ongoing situation and provide any updates.

In the meantime, are you interested in learning about the coronavirus impact on financial service industry operations? Check out our research report, where we asked member companies about preparedness and impact. It can be found here.

And let us know how we can support you in these unsure times. You can be sure we’re here to help.

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