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LOMA recommends Adobe® Reader® for viewing the study materials in PDF format. The following troubleshooting tips are not inclusive of all versions of Adobe Reader or all operating systems. Your software or computer support service will be the best avenue of support.

If you cannot locate your issue within this document, you may send a screen shot and a detailed description of the problem and system to education@loma.org; we will do our best to help troubleshoot.

For mobile devices, Adobe Reader for iOS and Android can be downloaded from Apple’s App Store, Play Store for Android, or http://www.adobe.com/products/reader-mobile.html. Please make sure you read the Quick Start document that is included.

General — PDF Frequently Asked Questions

Learners — PDF Frequently Asked Questions

Ed Reps — PDF Frequently Asked Questions

Contact Us

Contact our Office of the Registrar with questions:
Phone: 1-800-ASK-LOMA, option 1 (1-800-275-5662, option 1)
Alternate Phone: 770-984-3761
Fax: 770-984-6415
Emaileducation@loma.org