LOMA recommends Adobe® Reader® for viewing the study materials in PDF format. The following troubleshooting tips are not inclusive of all versions of Adobe Reader or all operating systems. Your software or computer support service will be the best avenue of support.
If you cannot locate your issue within this document, you may send a screen shot and a detailed description of the problem and system to firstname.lastname@example.org. We will do our best to help troubleshoot.
For mobile devices Adobe Reader for iOS and Android can be downloaded from Apple’s App Store, Play Store for Android or directly from Adobe. Please make sure you read the Quick Start document that is included.