Financial Wellness in the Time of COVID-19
July 28, 2020
The financial, mental, and economic stress created by the recent COVID-19 pandemic and its economic repercussions will only increase this need. People are worried about their health and finances. Employers want to lower healthcare costs, keep productivity high, and engage employees. What does this mean for the financial wellness market? Join us for a discussion of consumer needs, employer desires, program offerings, platforms and best practices.
Streamlining Authentication in the Contact Center: MassMutual’s Trusted Identity Program
July 14, 2020
Learn how MassMutual modernized authentication in their contact center to combat fraud, increase agility in responding to new threats, and dramatically reduce customer validation time. Join us to discover why identity orchestration was the best solution to address the top customer validation challenges they faced which are shared by nearly every insurance institution.