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Trust Me, I’m Your Customer: Winning in the Experience Economy

8/7/2025, 1 - 2 p.m. EDT
Webinar

Overview

Who Should Join

Marketers, Sales, Product, customer service, anyone who touches the end-user​​.

Highlights

In today's hyper-competitive landscape, experience is everything—and trust is your currency. Join us for Trust Me, I'm Your Customer: Winning in the Experience Economy, a dynamic conversation with Ingrid Lindberg, the world's first Chief Experience Officer and founder of Chief Customer. Ingrid has helped Fortune 500 brands in various industries, including healthcare, finance, retail, and telecommunications, transform how they connect with customers by building cultures of empathy, authenticity, and action. In this webinar, we'll explore the powerful link between internal culture and customer trust, how marketers can lead the charge in experience design, and what it takes to turn loyal customers into passionate brand advocates. Don't miss this chance to learn how to elevate CX from a department to a company-wide movement.​

Presenters

Ingrid Lindberg
Chief Experience Officer and Founder, Chief Customer

Ingrid Lindberg

Chief Experience Officer and Founder, Chief Customer

Ingrid Lindberg is a pioneer. From building the first Health Savings Account (HSA) to being the first person to hold the title of Customer Experience Officer (CXO), she has been transforming companies and industries since the early 2000s.

Ingrid is the CEO of the Customer Experience consultancy, Chief Customer; serving the Fortune 500 with a client roster that includes finance, healthcare, CPG, telco, and retail leaders.

Recognized as one of the 40 Top Global Marketers and named Maverick of the Year by the Stevie Awards, she excels in creating differentiated customer experience strategies, bringing groundbreaking products to market, and reshaping organizational cultures.

Ingrid is a global keynote speaker and author, known for leading with heart through transformations.

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