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LIC Final Expense Workshop

Managing Final Expense Profitability

6/17/2025 CDT - 6/18/2025 CDT
Oak Brook, IL

Overview

Highlights

Bears Care
LIC strives to leave a lasting impact in the areas where we hold meetings. For the 2025 LIC Final Expense Workshop, we have partnered with Bears Care, the charitable arm of the Chicago Bears. Bears Care is committed to improving the quality of life for people in the Chicagoland community, especially disadvantaged children and their families, through targeted programs supporting education, youth athletics, and medical research and health awareness. We invite you to contribute: Donate Here.

#MeetingsThatMatter

Managing Final Expense Profitability: In managing life products, especially small face life products, mortality is the biggest factor in achieving profitability and expected results. Tiny improvements in execution can mean big increases in profitability when you sell large volumes of small policies. Are you managing every aspect of this process? This annual workshop held in June includes detailed presentations covering all areas of final expense administration, management, and marketing. Attendees hear from industry experts, case studies, and discussion with peers at other companies, and have ample time for networking with fellow attendees and vendors interested in working with final expense companies.

This year’s LIC Final Expense Workshop is hosted by Optimum Life Re, and the venue will be The Drake Hotel in Oak Brook, IL. The meeting will begin at 8:00 a.m. on June 17, and end by noon on June 18, 2025. 

For maximum visibility and to show your support of LIC’s work in the industry, please consider becoming a Sponsor of the LIC Final Expense Workshop: www.loma.org/LICSponsorships.

Who Attends the LIC Final Expense Workshop

Senior management from companies involved in—or interested in—the final expense business will find this meeting extremely beneficial. Past attendees have been about equally CEO/C-level, senior management, and middle management involved in executive, actuarial, claims, distribution/sales, marketing, operations/administration, product line, underwriting, and legal/compliance.

Earlybird companies already planning to be there:

  • Afficiency (EVP-Chief Growth Officer)
  • Aetna (Lead Director Product Management/Development)
  • Americo (Senior Marketing Manager-Product Development)
  • Citizens Inc. (VP/Senior Actuary)Continental General (Chief Actuary, VP/Life Actuary, Head of Sales, Chief Transformation Officer, AVP  Business Transformation, AVP New Business & Underwriting, and SVP/Chief Operating Officer)
  • Converge Re (Senior Director, Actuary)
  • CSA Fraternal Life (Compliance Manager)
  • CVS/Aetna (Director)
  • ELCO Mutual (National Sales Director)
  • Emtech Group, Inc. (Senior Sales Executive)
  • Epoq (Business Development Director)
  • Everest (Director of Business Development)
  • ExamOne (Strategic Account Executive)
  • Friedland Consulting Services (Principal)
  • Guarantee Trust Life (Product Actuary)
  • illustrate inc (AVP Business Development)
  • Kansas City Life/Old American (RVP)
  • Kemper (Director)
  • Liberty Bankers Insurance Group (CEO, VP Life Operations, and Senior VP/National Sales Manager Life Division)
  • Milliman (Principal and Consulting Actuary)
  • Munich Re (2nd VP/Business Development Actuary, AVP/Marketing Actuary, Sr. Underwriting Consultant)
  • Mutual of Omaha (Vice President and Actuary)
  • Old American Insurance Company (AVP Sales & Marketing, Regional Directors)
  • Optimum Life Re (Senior VP Pricing and R&D, AVP Client Services, VP Business Development)
  • Parkway Advisors (VP of Corporate Development)
  • Physicians Mutual (VP Product Management, AVP/Life Product Manager)
  • RGA (VP/Actuary, Executive Director Underwriting Innovation, Director of Underwriting Innovation, Associate Director-Client Audit, and VP Strategic Underwriting Initiatives)
  • Sons of Norway (Chief Underwriter and Compliance Officer)
  • Swiss Re (Vice President)
  • USAA Life (Product Management Principal)

Speakers

Todd Adrian
Senior Marketing Manager, Product Development, Americo

Todd Adrian

Senior Marketing Manager, Product Development, Americo

Todd Adrian is an experienced leader in competitive intelligence and product development with over 28 years in the life insurance industry and over 25 years focused on product development, market analysis and competitive intelligence. As Senior Marketing Manager, Product Development at Americo, Todd has a proven track record of analyzing industry trends, identifying emerging opportunities and launching products that have helped Americo sustain success in the Final Expense market.

Dennis Clifford
Chief Growth Officer, Afficiency

Dennis Clifford

Chief Growth Officer, Afficiency

Denis Clifford is Chief Growth Officer at Afficiency. In this role, Denis is responsible for Sales, Marketing and Business Development initiatives and the profitable execution of Afficiency’s business mission. Denis brings more than 20 years of hands-on distribution experience serving the industry as a manager, leader, consultant, and advisor within distribution (Ash Brokerage) and life carriers (SBLI). A highly regarded member of the life insurance community, Denis was the 2022 recipient of the Life Insurance Direct Marketing Association’s “Vision Award.” 

He currently resides with his family in Andover, MA and is a member of industry trade associations NAILBA, NAIFA, and a current board member of LIDMA.

Desiree Day, J.D.
Head, Case Consultants, Guardian Life

Desiree Day, J.D.

Head, Case Consultants, Guardian Life

Desiree Day, J.D. serves as the Head of Case Consultants at Guardian Life, a position held since November 2021, focusing on leading case consultation for legal matters. Prior to this role, Desiree Day worked at National Life Group from April 2013 to October 2021, where duties included serving as an Advanced Planning Consultant-Attorney, Advanced Markets Attorney, and Advanced Markets Specialist, specializing in high net worth individuals and charitable organizations. Earlier experience includes a role as an Internal Sales Associate at National Life Group and as a Point of Sales representative for mid-level clients at Creating and Managing Wealth, LLC. Desiree Day holds a Doctor of Law degree from Texas A&M University School of Law and a Bachelor of Arts degree in Political Science and Government from UC San Diego.

David Decker, CLU, ChFC, CLTC
SVP, National Sales Manager, Liberty Bankers Insurance Group

David Decker, CLU, ChFC, CLTC

SVP, National Sales Manager, Liberty Bankers Insurance Group

David Decker started his career in sales with MetLife in 1986.  After 21 years at MetLife, he left to become the President of Guardian Life’s independent IMO, Innovative Underwriters.  Most recently, he was the Head of Distribution at Royal Neighbors of America before joining Liberty Bankers in 2024 as the SVP of the Ordinary Life Division. 

Michael Finke, Ph.D., CFP
Dean and Chief Academic Officer, The American College of Financial Services

Michael Finke, Ph.D., CFP

Dean and Chief Academic Officer, The American College of Financial Services

Michael Finke, PhD, CFP, is a professor of wealth management and Frank M. Engle Distinguished Chair in Economic Security at The American College of Financial Services. 

He received a doctorate in consumer economics from the Ohio State University in 1998 and in finance from the University of Missouri in 2011. He leads the O. Alfred Granum Center for Financial Security at the American College and is a research fellow at the Retirement Income Institute, and a member of the Defined Contribution Institutional Investment Association Academic Advisory Council. He also serves on the board of the Puerto Rico Pension Reserve Trust. 

He is a nationally known researcher in the areas of retirement income planning, retirement spending, life satisfaction, and cognitive aging. He is a frequent speaker at financial planning conferences and was named one of the 25 most influential people in the field of investment advising in 2020 and 2021 by Investment Advisor Magazine.

Michael V. Gisonda
CEO, The Bridge Group

Michael V. Gisonda

CEO, The Bridge Group

Michael V. Gisonda is the CEO of The Bridge Group and has been in the insurance and financial industry for over 25 years, continuing our founder Victor Miranda's legacy for many years. Michael has extensive knowledge and experience in the financial service arena which includes insurance, estate, business, investment and exit planning.

Michael has been awarded designations from The American College in studies of "Charter Life Underwriter", "Chartered Financial Consultant" and "Life Underwriting Training Council Fellowship". He is also a member agent of The Nautilus Group®, a highly selective elite group of skilled professionals, a service of New York Life Insurance Company. In addition, Michael is also one of the Founders of Master Minds, a national study group which meets multiple times per year. Michael is a member of the Boca Raton Estate Planning Council.

Michael began his career in the financial services industry in 1996. In 2000 Michael joined forces as an agent with The New York Life Insurance Company where he met and soon thereafter partnered up with Victor R. Miranda. He enjoys a deep sense of satisfaction from helping individuals, families, and businesses achieve and focus on their financial goals and needs. Personally, and professionally, Michael thrives on maintaining balance. He feels a tremendous responsibility to his clients, some of which have been clients of the firm through 2 or 3 generations.

Scott Grandmont, CLU, FALU, FLHC, FLMI, AIRC, ARA
Vice President, Strategic Underwriting Initiatives U.S. Individual Life, RGA

Scott Grandmont, CLU, FALU, FLHC, FLMI, AIRC, ARA

Vice President, Strategic Underwriting Initiatives U.S. Individual Life, RGA

Scott Grandmont is Vice President of Strategic Underwriting Initiatives. He leads a team that drives underwriting innovation through thought leadership, program development, research & development and data & analytics functions. In addition, his organization supports RGA’s Risk Dimension (rx scoring solutions) and underwriting workbench capabilities. He brings a wealth of experience relating to market, product and underwriting program development.

Prior to joining RGA in 2015, he was Executive Director of Underwriting Automation at Clinical Reference Laboratory (CRL). Previously, he was the Chief Underwriter for Phoenix Life and an Underwriter at Mass Mutual. His Bachelor of Science (B.S.) degree in business administration is from Western New England College and his Master of Science (M.S.) degree in management is from the American College. He is a Fellow of the Academy of Life Underwriters (FALU), a Chartered Life Underwriter (CLU), and a Fellow of the Life Management Institute (FLMI). He is also a past president of the New England Home Office Underwriting Association (NEHOUA), a past AHOU Planning Committee member, and a past member of Association of Life Underwriters’ exam group.

Michel Hébert, FSA, FCIA
Senior Vice President, US Pricing, and Actuarial R&D, Optimum Life Reinsurance

Michel Hébert, FSA, FCIA

Senior Vice President, US Pricing, and Actuarial R&D, Optimum Life Reinsurance

Michel Hébert is an actuary and Fellow of the Society of Actuaries. As the Senior Vice President at Optimum, Michel leads the actuarial pricing for all lines of business and manages the analytics team. This team is renowned for developing the PEARL benchmarking tool for Final Expense and Fully Underwritten business, utilizing predictive analytics to deliver valuable insights that help insurance companies manage and improve their profitability. With 30 years of actuarial experience, Michel has held various roles at Optimum over the past 16 years. Outside of his professional achievements, Michel is a competitive individual who enjoys playing tennis, cycling, fishing and performing as a saxophonist in a jazz band.

Nathan Hill, FSA, MAAA
VP & Actuary, U.S. Individual Life, Pricing, RGA

Nathan Hill, FSA, MAAA

VP & Actuary, U.S. Individual Life, Pricing, RGA

Nathan Hill is a Vice President and Actuary within RGA's US Individual Life division, where he is responsible for pricing traditional individual life YRT and Coinsurance quotes since 2019. Prior to his current role, Nathan worked in RGA's Financial Solutions area with a focus on financial reinsurance and reserve financing pricing and risk management starting in 2012. Prior to RGA, Nathan worked at The Hartford and Country Financial on the direct side, and has been working as an actuary for over 18 years. Nathan is a Fellow of the Society of Actuaries (FSA) and a Member of the American Academy of Actuaries (MAAA). He holds a Bachelor of Science from the University of Illinois at Urbana-Champaign.

Mark James, Certified FALU, FLMI, ACS
Director, Underwriting Innovation U.S. Individual Life, RGA

Mark James, Certified FALU, FLMI, ACS

Director, Underwriting Innovation U.S. Individual Life, RGA

Mark James, Certified FALU, FLMI, ACS is a member of the Underwriting Innovation Team with RGA’s U.S. Individual Life division. He joined RGA in 2023 and has worked in the industry for over a decade, serving in underwriting capacities for both direct carriers and reinsurers. Mark’s current focus is on the analysis of digital health data and underwriting rules, as well as in initiatives around application and product design. Mark is active with several industry associations, and previously served on the ALU committee as an Exam Writer.

Al Klein
Principal and Consulting Actuary, Milliman

Al Klein

Principal and Consulting Actuary, Milliman

Al Klein is a Principal and Consulting Actuary with Milliman, located in Buffalo Grove, IL.

Al’s expertise includes mortality and longevity.  He is responsible for Milliman’s life experience studies, which includes traditional products, final expense, COLI/BOLI, and simplified issue and consults with his clients on all of these topics.

Al has been a regular attendee of the LIC Final Expense Workshop for about 15 years and is a frequent speaker at this and many other industry meetings.

Bill Mehilos
Principal and Consulting Actuary, Milliman

Bill Mehilos

Principal and Consulting Actuary, Milliman

Bill Mehilos is a Principal and Consulting Actuary at Milliman based in Indianapolis

He joined the firm in 2017 and has 20+ years of experience with life insurance products. Bill’s life insurance experience includes:

  • Product/Actuarial consultant on countless whole life, term, and universal life products in all markets
    • Product development lead and subject matter expert on pricing and underwriting for many final expense whole life products in the senior market and term products in the younger market.
    • Lead actuarial consultant to many carriers working with the leading technology driven IMO’s (Insurance Marketing Organizations)
    • Actuarial and product strategy consultant to most worksite life carriers
  • Consultant and modeler in various capacities for valuation and other financial reporting, where he led:
    • Liability modeling in several actuarial appraisals used in merger/acquisition analysis
    • Quarterly and annual financial reporting exercises for companies of various sizes
    • Illustration actuary for two mid-sized companies

Bill is a co-author and lead consultant for Milliman’s annual Worksite Life Surveys since its inception in 2018 and serves as a board member of NASBI (National Association of Supplemental Benefit Insurers). He also volunteers his time to assist on the Society of Actuaries’ Innovation and Technology Steering Committee and the Life Insurance Counsel with its annual Final Expense surveys. He regularly speaks on life insurance trends in product and actuarial topics at many industry events.

Before joining Milliman, Bill worked at Trustmark Insurance Company for 15 years, where he was responsible for the life insurance pricing and profitability monitoring.

Rebecca Riehm
Executive Director, Strategic Underwriting Initiatives, RGA Reinsurance Company

Rebecca Riehm

Executive Director, Strategic Underwriting Initiatives, RGA Reinsurance Company

Becky Riehm is Executive Director for the Strategic Underwriting Initiatives team at RGA Reinsurance Company. She has over 35 years of experience in the life insurance industry.

Currently, she manages application design projects which include program management, creating/refining applications including reflexive questions, automating underwriting rules, and analysis and implementation of third-party evidence rules. She collaborates with client companies on monitoring performance data and refining rules to increase straight through processing.

Prior to joining RGA in 2019, she was a Staff Underwriter at TruStage (formerly CUNA Mutual Life Insurance Company) working as an underwriter, auditor and representing new business and underwriting in numerous life and annuity product development initiatives. She served as liaison to compliance/legal to ensure regulatory forms and procedures were in place.

Becky received her Bachelor of Arts Degree from St. Ambrose University in Davenport, Iowa in Business, Economics, and Finance. She is a Fellow of the Life Management Institute* (FLMI), Associate, Customer Service (ACS), and a Certified Professional Underwriter. She currently serves as board chair at her local credit union and is board treasurer at her local humane society.

 

Agenda

Registration

Earlybird Registration (until May 20, 2025):

  • LIC Members: $1,020
  • LOMA/LIMRA Members: $1,220
  • Nonmembers: $1,320

After May 20, 2025:

  • LIC Members: $1,220
  • LOMA/LIMRA Members: $1,420
  • Nonmembers: $1,520

Group Discount (insurance companies and fraternals only): After the first paid registrations, additional registrations from your company are 50% off using the promo code GRP50.

The American Fraternal Alliance is sponsoring $100 off registration for its fraternal leaders: register at the AFA Website (www.fraternalalliance.org/lic-education).

Sponsorships

Get extra visibility at the meeting by being a sponsor! Sponsorship includes one registration. Click here to reserve your sponsorship. 

Cancellation Policy

All cancellations must be received in writing - please submit your request to customer.service@limra.com. Cancellations received before May 20, 2025 will be refunded, less a $75 processing fee. Cancellations received from May 20 to June 10, 2025 will be refunded, less a $375 processing and administrative fee. No refunds will be issued after June 10, 2025.

Register

Hotel / Venue

The Drake Oak Brook, Autograph Collection

2301 York Road
Oak Brook, IL, USA, 60523

(630) 571-0000

Hotel Reservations

Optimum Re will be hosting the meeting at The Drake Oak Brook, a historic four-diamond icon set on ten tranquil acres, just a short drive from Chicago O'Hare and Midway Airports. Complimentary parking is available.

Book your hotel room for the nights of June 16 and 17. The meeting will start at 8:00 a.m. on Tuesday, June 17 and end by noon on Wednesday, June 18. 

The LIC Room block rate of $189/night ended May 28, 2025. To check availability, call The Drake at (630) 571-0000. They MAY give you the LIC rate but we can't guarantee it now that we're past the deadline. As of June 3, the hotel DOES still have rooms available at the current rack rate of $269/night.

You also can try booking your reservation on The Drake's website for any date, e.g., June 17, and then call (630) 571-0000 with your confirmation number to request your reservation be changed to June 16-18 (otherwise cancelled).

If The Drake confirms by phone that they are sold out, here are two nearby hotels: 

Sponsors

Thank you to the following companies for their sponsorship support of the 2025 LIC Final Expense Workshop! Learn more about sponsorship opportunities here.

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