Overview
Highlights
The LIC Operations Committee Meeting is a chance for executives from small-to-midsize life insurance companies and fraternals, and relevant service providers, to get together in a unique peer networking meeting. Join us to learn, share your thoughts, and get feedback from others involved in smaller-company operations.
The meeting brings together 15-20 small-to-midsize life insurance company representatives and relevant vendors. The meeting will include speaker presentations on RPA and AI, a case study of host company Security National Life, as well as activity reports and facilitated discussion on topics including:
- Staffing/Processing: Adapting teams to new processes/automation, Call center organization/metrics/processes, and Identity verification
- Technology: Digital transformation and workflow regarding direct to consumer, Customer portal case studies, and IT/Operations partnerships
- Claims: Unclaimed property/abandoned property/death master file
- Miscellaneous: Reinsurance, Expanding sales, and Inflation/recession
The itinerary includes Networking Dinner on Tuesday, September 20, meeting and dinner on Wednesday, September 21, and meeting 9-11 am on Thursday, September 22. (All times are Mountain Daylight Time.)
The meeting is open to insurance company executives, with a discounted registration fee for LIC members, group discounts, and a discount for fraternal members of the American Fraternal Alliance. Affiliate Members/Vendors must sponsor the meeting in order to attend (see LIC sponsorship opportunities).
Remote Option Available
Registration can be either in person or remote. Registration fees and discounts are the same - simply select your option in the registration form.
For those attending in person, please see the Health & Safety section for any Covid-related requirements currently in effect.