This flagship event is one of the largest gatherings of senior executives representing all sectors of financial services. Our members and partners come together for strategic industry insights and high-level networking — a must-attend for executives who are Shaping a More Purposeful Future.
There is no better time to reaffirm our industry’s purpose of protection and security than after the year we’ve just been through. Consumers have been buying insurance in increasing numbers since the spring of 2020, when the pandemic hit. It’s forced the idea of financial protection for loved ones and our own mortality to be top of mind for consumers in a way very few events have.
Business leaders now have a better sense of what can, and cannot, be done outside their companies’ traditional processes. Mobile and digital adoption — a change that has long been on the horizon — accelerated during the pandemic. These new virtual tools have created more dynamic interactions with our customers by introducing new levels of automation and policyholder personalization. In short, the pandemic has forced both the pace and scale of workplace innovation.
At the same time, expectations have also soared for corporations to play a leadership role throughout the global pandemic, economic instability, political issues, and ongoing racial injustices.
As an industry, how will we take lessons learned over the past 18 months to shape our future? How do we reconnect to the fundamental importance of our customers and the humanity of our business? Will this experience lead to a more purposeful future for our industry?
LIMRA’s 2021 Annual Conference will address these questions and more, focusing on the strategies that will help us emerge stronger with a clearer understanding of our purpose. Our program will feature forward-thinking executives from diverse industries. We will discuss key strategies in areas that will influence the future of our industry and the markets we serve, including: distribution and marketing, data and technology and other strategic issues within insurance, retirement, and worksite benefits.