Insurance professionals learn, network, and enhance their expertise through participation in LOMA committees.
Learn about each committee's focus and its membership requirements. We hope you are interested in joining one of our committees!
Assists subsidiary companies in the improvement of product selection, marketing and distribution, administration and operational systems, as they relate to an affiliation with a member parent life insurance company.
Membership Requirements:
Members are usually officers of the broker-dealer and/or the parent life company involved in marketing, compliance, operations & administration, or sales. Members must be employed by a LOMA member insurance company or a broker-dealer affiliated with a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: (770) 984-6438
Email: norman@loma.org
Provides a forum for chief actuaries to discuss trends, strategies, and best practices in all areas that impact chief actuaries, including product development, risk management, financial reporting, investments, tax, talent management and development, education, professionalism, technology and other issues facing the industry.
Membership Requirements:
Members shall have the title of Chief Actuary, preferably at the enterprise level (or have responsibility for the functions typically performed by the Chief Actuary). Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: (770) 984-6438
Email: norman@loma.org
Assists member companies in the improvement of their operations by pooling experience, identifying and suggesting acceptable alternatives, and investigating various practices. The committee discusses techniques and strategies in the areas of management, training, effectively using metrics, and identifying new tools that can make a call center more productive. The committee explores the use of contact centers in the claims process and in cross-sell/up-sell opportunities.
Membership Requirements:
Members of this committee should have direct responsibility for the operation of their organization's contact center as a whole or a unit within the contact center. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
Email: jonesm@loma.org
Investigates, studies and discusses topics relative to Group Insurance administrative processes and operational practices from pre-sale through claims for various group products and services including life, dental, disability, supplemental health, and worksite coverages.
Membership Requirements:
Members are at Director or Vice President level with responsibilities for one or more areas of administration of voluntary, group insurance or employee benefit products sold and administered by their company. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
Email: jonesm@loma.org
Investigates studies and discusses issues relative to administration and marketing procedures and practices in the fields of fixed and variable annuities, variable life insurance, mutual funds, and other registered and non-registered products.
Membership Requirements:
Members are officers with expertise and functional responsibility for various aspects of annuity/equity product administration, new business and/or client services. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: 770-984-6438
Email: norman@loma.org
Investigates, studies and discusses issues relative to account takeover and fraud identification and prevention while providing a forum for members to develop a peer network to share ideas, solutions, and best practices as well as maintain knowledge and expertise on industry trends in this area.
Membership Requirements:
Members are typically at the Director or Vice President level should have responsibility in their organization for one or more aspects of account takeover and fraud investigation and prevention. Members may represent from their company’s fraud, special investigation, compliance, in-force policy management (life, annuity or retirement plans) or information technology department. Members must be employed by a LOMA member insurance company.
Covers topics relative to the product management of group retirement and institutional businesses guarantees, including spread lending, stable value, and record keeping. Discussion topics focus on current product issues, and actuarial, regulatory, and investment issues and practices.
Membership Requirements:
Members are officers with substantial responsibilities as well as significant expertise and exposure to various aspects of the group retirement and/or institutional business operations. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: 770-984-6438
Email: norman@loma.org
Assists member companies in the improvement of all aspects of individual insurance service, concentrating on identifying ways to improve and provide customer service by research on specific topics; exchange of information and distribution of reports as appropriate; investigating organizational structures, administrative practices, and procedures; and promoting the study of topics that focus on customer service as perceived by the customer.
Membership Requirements:
Members must have current, substantial and relevant experience in the POS aspects of the life insurance industry and hold a management level, policy-making position. Companies represented on IISC I generally have more than 1.5 million policies in force. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
Email: jonesm@loma.org
Analyzes individual customer service functions through review of various company operations dealing with policyowners, agents, and regulators; by identifying and suggesting acceptable alternatives; and by investigating various company operations and practices in policyholder services, keeping in mind the perception by the customer.
Membership Requirements:
Members must have current, substantial, and relevant experience in the POS aspects of the life insurance industry and hold a management level, policy-making position. Companies represented on IISC II generally have less than 1.5 million policies in force. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
Email: jonesm@loma.org
Assists member companies in the improvement of their new-business operations in areas such as policy issue, underwriting, compliance, and technology by way of sharing information as well as discussing various methods of operation and practices.
Membership Requirements:
Members must have current, substantial and relevant experience in life insurance new business and/or underwriting and hold a management, policy-making position. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: 770-984-6438
Email: norman@loma.org
Provides a forum for senior-level operations executives in LOMA member companies to discuss ideas and share concerns that relate to objectives and strategic approaches for operational efficiency in the financial services sector.
Membership Requirements:
Members of the Operations Leader Roundtable are Chief Operations Officers or other senior-level executives (EVP, SVP, VP) from life insurance companies that are corporate members of LOMA. Roundtable members have responsibility for enterprise–wide strategic decision making within their respective companies. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
Email: jonesm@loma.org
Directs its primary attention to improving the annuity product development/management process within the industry, improving product design in order to better meet consumer/distribution needs, gaining a better understanding of industry related issues. The product focus is primarily on individual annuity products with a lesser focus on individual life insurance products.
Membership Requirements:
Members must have current, substantial, and relevant responsibilities and expertise in various aspects of annuity product development. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: (770) 984-6438
Email: norman@loma.org
The Retirement Plans Committee investigates, studies and discusses issues and/or trends relative to administrative systems/procedures, regulatory environment and market positioning in the retirement plan industry.
Membership Requirements: Members are organizational leaders with substantial responsibilities and exposure to various aspects of retirement plan operations such as administration, customer experience, investment, actuarial, underwriting, systems, legal, product development, financial reporting or marketing. Members must be employed by a LOMA member insurance company.
LOMA Staff Liaison:
Angie Norman
Phone: (770) 984-6438
Email: norman@loma.org
Our antitrust policy and the rules of conduct and compliance procedures govern all LOMA activities.
If you are employed by a LOMA member company and are interested in participating on an Operations Committee, send an email to us at insops@loma.org