This session helps students understand what customer experience means for insurance companies and the various approaches insurers are taking to improve it
Creating a positive customer experience culture can distinguish a company from its competitors while helping achieve profitable growth.
The insurers’ role in the financial services industry, the regulatory environment they operate in, and forces that shape how they do business
Short, virtual sessions on a specific industry topic
This session describes how an annuity works, explains the benefits of annuities, and compares and contrasts features of various types of annuities
3/10/2021 - 3/12/2021
At the 2021 Customer Experience Conference, learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, and advocacy.
Buying trends and product features for term life, whole life, and universal life insurance policies