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Certificate in Customer Experience Essentials

Creating a positive customer experience culture can distinguish a company from its competitors while helping achieve profitable growth.

Learning Live: Intro to Artificial Intelligence

4/26/2023 1 - 3 p.m. ET

The Learning Live Series features two-hour, virtual, facilitated sessions that expand your knowledge of essential topics. Facilitators and industry experts share high-quality educational content, lead discussions, and facilitate group activities to encourage strategic thinking and problem-solving.

Associate, Customer Service — Property & Casualty (Canada)

Provides a solid understanding of customer service and how it affects property/liability insurance, loss adjusting, underwriting, and agent/broker activities in Canada.

2021 Customer Experience Conference

3/10/2021 - 3/12/2021

At the 2021 Customer Experience Conference, learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, and advocacy.

Learning Live: Life Insurance Industry Overview

3/8/2023 1 - 3 p.m. ET

The Learning Live Series features two-hour, virtual, facilitated sessions that expand your knowledge of essential topics. Facilitators and industry experts share high-quality educational content, lead discussions, and facilitate group activities to encourage strategic thinking and problem-solving.

Online Designation Courses

Learn how to enroll in our Online Designation Courses.

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