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Benefit Resource Management
Company Profile
Benefit Resource Management (BRM) has provided state-of-the-art software solutions for the insurance industry for nearly 30 years and is dedicated to developing technology solutions for efficient, cost-effective, and professional claim management of disability and life insurance products.
Products
DOCSNET - Disability Claims
DOCSNET® (Disability and Life Operational Control for Network Computing) is the third generation of the DOCS® claim management product line, which supports LTD, STD, IDI, LTC, CI and LIFE (Group & Individual). DOCSNET® combines a business-oriented claim workflow with e-processing technologies to accommodate large corporate enterprises and independent claim operations. It is engineered in a multi-tier architecture, utilizing the latest advances in distributed processing and industry standard communications (COM+, XML messages and ADO connectivity). Technical features include multiple front-end interfaces including Web and Windows; independent data storage in either an Oracle or MS-SQL Server database; back-end legacy integration; and Internet portals for Policy Inquiry, Claim Intake and Eligibility Uploads. The software features plan descriptions, on-line help, on-line history, user maintainable tables, automatic calculations, case management interface, and both Q&A and industrial level report writing.
DOCSNET® is a comprehensive and economical solution to disability, long term care and critical illness claim management that is fluid to use and easy to learn and is offered in a wide variety of support packages.
Policy Plan Design Module
Coverage Audit Trails
Eligibility Detail
Claimant Identity Protection (SSN/SIN optional)
Historical Eligibility Retention
Claim Processing
Description of Loss
Historical Summary Retention
Offsets Manager for Other Sources of Income*
Alerts, Coverage Edits, and Warnings
On-line History
Chronological Summary
Payment Diary
Automatic Adjudication*
Automatic Calculations
Payment Amounts
Max Duration
FICA and other Taxes
ALL Sources Integration*
Minimum Benefit*
Tiered and Aggregated Benefits*
COLA Benefits*
Rehab Benefits*
Reserves Module*
Reinsurance Calculation and Billing Modules*
ASO Calculation and Billing Modules*
Payments
Variable Payment Mode (Weekly, Bi-Weekly, Monthly, etc.)*
Multiple Output Formats
PATRIOT Act Tools
Adjustment Wizard
Multiple Payees
Direct Deposit
Unattended Processing
Communications
Explanation of Benefits
Letter and Forms Module
Zip+4 Address Validation
International Correspondence (English, French and Spanish)
Standard and Custom Reports
Output Scheduler
Document Imaging
Case Management
Investigations
Medical
Liens
Mail Documents
Appeals
Telephone Notes and Alert
Social Security*
Other Income*
Rehabilitation*
Time Tracking
Activity Diary
User Customizable Features
Alerts
Lookup Tables
Benefit Transaction Rules
Claim Process Checklist
Policy Reference Fields
Coverage Reference Fields
Certificate Reference Fields
Claim Reference Fields
Desktop Application Links
Online Training Guide
System Features
Real Time Processing
Consistent Look and Feel in all claim types.
View multiple Screens (Claim, Policy, Activity etc)
Online Help Guide
Multi-Level Security
Integrated Database Auditing
Data Transfer Tools
Import / Export via Flat File
Interface via Data-Link
Electronic Vendor Interchange
Internet Capabilities
Claim Intake
Policy Inquiry
Eligibility Uploads
Vendor Payments Module
Remote Claim Entry*
* Not available in all product lines. See our website for by-line product descriptions.
DOCSNET - Ind. Disability (DI) Claims
DOCSNET® (Disability and Life Operational Control for Network Computing) is the third generation of the DOCS® claim management product line, which supports LTD, STD, IDI, LTC, CI and LIFE (Group & Individual). DOCSNET® combines a business-oriented claim workflow with e-processing technologies to accommodate large corporate enterprises and independent claim operations. It is engineered in a multi-tier architecture, utilizing the latest advances in distributed processing and industry standard communications (COM+, XML messages and ADO connectivity). Technical features include multiple front-end interfaces including Web and Windows; independent data storage in either an Oracle or MS-SQL Server database; back-end legacy integration; and Internet portals for Policy Inquiry, Claim Intake and Eligibility Uploads. The software features plan descriptions, on-line help, on-line history, user maintainable tables, automatic calculations, case management interface, and both Q&A and industrial level report writing.
DOCSNET® is a comprehensive and economical solution to individual disability claim management that is fluid to use and easy to learn and is offered in a wide variety of support packages.
Policy Plan Design Module
Coverage Audit Trails
Eligibility Detail
Claimant Identity Protection (SSN/SIN optional)
Historical Eligibility Retention
Claim Processing
Description of Loss
Historical Summary Retention
Offsets Manager for Other Sources of Income*
Alerts, Coverage Edits, and Warnings
On-line History
Chronological Summary
Payment Diary
Automatic Adjudication*
Automatic Calculations
Payment Amounts
Max Duration
FICA and other Taxes
ALL Sources Integration*
Minimum Benefit*
Tiered and Aggregated Benefits*
COLA Benefits*
Rehab Benefits*
Reserves Module*
Reinsurance Calculation and Billing Modules*
ASO Calculation and Billing Modules*
Payments
Variable Payment Mode (Weekly, Bi-Weekly, Monthly, etc.)*
Multiple Output Formats
PATRIOT Act Tools
Adjustment Wizard
Multiple Payees
Direct Deposit
Unattended Processing
Communications
Explanation of Benefits
Letter and Forms Module
Zip+4 Address Validation
International Correspondence (English, French and Spanish)
Standard and Custom Reports
Output Scheduler
Document Imaging
Case Management
Investigations
Medical
Liens
Mail Documents
Appeals
Telephone Notes and Alert
Social Security*
Other Income*
Rehabilitation*
Time Tracking
Activity Diary
User Customizable Features
Alerts
Lookup Tables
Benefit Transaction Rules
Claim Process Checklist
Policy Reference Fields
Coverage Reference Fields
Certificate Reference Fields
Claim Reference Fields
Desktop Application Links
Online Training Guide
System Features
Real Time Processing
Consistent Look and Feel in all claim types.
View multiple Screens (Claim, Policy, Activity etc)
Online Help Guide
Multi-Level Security
Integrated Database Auditing
Data Transfer Tools
Import / Export via Flat File
Interface via Data-Link
Electronic Vendor Interchange
Internet Capabilities
Claim Intake
Policy Inquiry
Eligibility Uploads
Vendor Payments Module
Remote Claim Entry*
* Not available in all product lines. See our website for by-line product descriptions.
DOCSNET - Life Claims
DOCSNET® (Disability and Life Operational Control for Network Computing) is the third generation of the DOCS® claim management product line, which supports LTD, STD, IDI, LTC, CI and LIFE (Group & Individual). DOCSNET® combines a business-oriented claim workflow with e-processing technologies to accommodate large corporate enterprises and independent claim operations. It is engineered in a multi-tier architecture, utilizing the latest advances in distributed processing and industry standard communications (COM+, XML messages and ADO connectivity). Technical features include multiple front-end interfaces including Web and Windows; independent data storage in either an Oracle or MS-SQL Server database; back-end legacy integration; and Internet portals for Policy Inquiry, Claim Intake and Eligibility Uploads. The software features plan descriptions, on-line help, on-line history, user maintainable tables, automatic calculations, case management interface, and both Q&A and industrial level report writing.
DOCSNET® is a comprehensive and economical solution to group and disability life claim management that is fluid to use and easy to learn and is offered in a wide variety of support packages.
Policy Plan Design Module
Coverage Audit Trails
Eligibility Detail
Claimant Identity Protection (SSN/SIN optional)
Historical Eligibility Retention
Claim Processing
Description of Loss
Historical Summary Retention
Offsets Manager for Other Sources of Income*
Alerts, Coverage Edits, and Warnings
On-line History
Chronological Summary
Payment Diary
Automatic Adjudication*
Automatic Calculations
Payment Amounts
Max Duration
FICA and other Taxes
ALL Sources Integration*
Minimum Benefit*
Tiered and Aggregated Benefits*
COLA Benefits*
Rehab Benefits*
Reserves Module*
Reinsurance Calculation and Billing Modules*
ASO Calculation and Billing Modules*
Payments
Variable Payment Mode (Weekly, Bi-Weekly, Monthly, etc.)*
Multiple Output Formats
PATRIOT Act Tools
Adjustment Wizard
Multiple Payees
Direct Deposit
Unattended Processing
Communications
Explanation of Benefits
Letter and Forms Module
Zip+4 Address Validation
International Correspondence (English, French and Spanish)
Standard and Custom Reports
Output Scheduler
Document Imaging
Case Management
Investigations
Medical
Liens
Mail Documents
Appeals
Telephone Notes and Alert
Social Security*
Other Income*
Rehabilitation*
Time Tracking
Activity Diary
User Customizable Features
Alerts
Lookup Tables
Benefit Transaction Rules
Claim Process Checklist
Policy Reference Fields
Coverage Reference Fields
Certificate Reference Fields
Claim Reference Fields
Desktop Application Links
Online Training Guide
System Features
Real Time Processing
Consistent Look and Feel in all claim types.
View multiple Screens (Claim, Policy, Activity etc)
Online Help Guide
Multi-Level Security
Integrated Database Auditing
Data Transfer Tools
Import / Export via Flat File
Interface via Data-Link
Electronic Vendor Interchange
Internet Capabilities
Claim Intake
Policy Inquiry
Eligibility Uploads
Vendor Payments Module
Remote Claim Entry*
* Not available in all product lines. See our website for by-line product descriptions.
DOCSNET - LTD Claims
DOCSNET® (Disability and Life Operational Control for Network Computing) is the third generation of the DOCS® claim management product line, which supports LTD, STD, IDI, LTC, CI and LIFE (Group & Individual). DOCSNET® combines a business-oriented claim workflow with e-processing technologies to accommodate large corporate enterprises and independent claim operations. It is engineered in a multi-tier architecture, utilizing the latest advances in distributed processing and industry standard communications (COM+, XML messages and ADO connectivity). Technical features include multiple front-end interfaces including Web and Windows; independent data storage in either an Oracle or MS-SQL Server database; back-end legacy integration; and Internet portals for Policy Inquiry, Claim Intake and Eligibility Uploads. The software features plan descriptions, on-line help, on-line history, user maintainable tables, automatic calculations, case management interface, and both Q&A and industrial level report writing. DOCSNET® is a comprehensive and economical solution to long term disability claim management that is fluid to use and easy to learn and is offered in a wide variety of support packages.
Policy Plan Design Module
Coverage Audit Trails
Eligibility Detail
Claimant Identity Protection (SSN/SIN optional)
Historical Eligibility Retention
Claim Processing
Description of Loss
Historical Summary Retention
Offsets Manager for Other Sources of Income*
Alerts, Coverage Edits, and Warnings
On-line History
Chronological Summary
Payment Diary
Automatic Adjudication*
Automatic Calculations
Payment Amounts
Max Duration
FICA and other Taxes
ALL Sources Integration*
Minimum Benefit*
Tiered and Aggregated Benefits*
COLA Benefits*
Rehab Benefits*
Reserves Module*
Reinsurance Calculation and Billing Modules*
ASO Calculation and Billing Modules*
Payments
Variable Payment Mode (Weekly, Bi-Weekly, Monthly, etc.)*
Multiple Output Formats
PATRIOT Act Tools
Adjustment Wizard
Multiple Payees
Direct Deposit
Unattended Processing
Communications
Explanation of Benefits
Letter and Forms Module
Zip+4 Address Validation
International Correspondence (English, French and Spanish)
Standard and Custom Reports
Output Scheduler
Document Imaging
Case Management
Investigations
Medical
Liens
Mail Documents
Appeals
Telephone Notes and Alert
Social Security*
Other Income*
Rehabilitation*
Time Tracking
Activity Diary
User Customizable Features
Alerts
Lookup Tables
Benefit Transaction Rules
Claim Process Checklist
Policy Reference Fields
Coverage Reference Fields
Certificate Reference Fields
Claim Reference Fields
Desktop Application Links
Online Training Guide
System Features
Real Time Processing
Consistent Look and Feel in all claim types.
View multiple Screens (Claim, Policy, Activity etc)
Online Help Guide
Multi-Level Security
Integrated Database Auditing
Data Transfer Tools
Import / Export via Flat File
Interface via Data-Link
Electronic Vendor Interchange
Internet Capabilities
Claim Intake
Policy Inquiry
Eligibility Uploads
Vendor Payments Module
Remote Claim Entry*
* Not available in all product lines. See our website for by-line product descriptions.
DOCSNET - STD Claims
DOCSNET® (Disability and Life Operational Control for Network Computing) is the third generation of the DOCS® claim management product line, which supports LTD, STD, IDI, LTC, CI and LIFE (Group & Individual). DOCSNET® combines a business-oriented claim workflow with e-processing technologies to accommodate large corporate enterprises and independent claim operations. It is engineered in a multi-tier architecture, utilizing the latest advances in distributed processing and industry standard communications (COM+, XML messages and ADO connectivity). Technical features include multiple front-end interfaces including Web and Windows; independent data storage in either an Oracle or MS-SQL Server database; back-end legacy integration; and Internet portals for Policy Inquiry, Claim Intake and Eligibility Uploads. The software features plan descriptions, on-line help, on-line history, user maintainable tables, automatic calculations, case management interface, and both Q&A and industrial level report writing.
DOCSNET® is a comprehensive and economical solution to short term disability claim management that is fluid to use and easy to learn and is offered in a wide variety of support packages.
Policy Plan Design Module
Coverage Audit Trails
Eligibility Detail
Claimant Identity Protection (SSN/SIN optional)
Historical Eligibility Retention
Claim Processing
Description of Loss
Historical Summary Retention
Offsets Manager for Other Sources of Income*
Alerts, Coverage Edits, and Warnings
On-line History
Chronological Summary
Payment Diary
Automatic Adjudication*
Automatic Calculations
Payment Amounts
Max Duration
FICA and other Taxes
ALL Sources Integration*
Minimum Benefit*
Tiered and Aggregated Benefits*
COLA Benefits*
Rehab Benefits*
Reserves Module*
Reinsurance Calculation and Billing Modules*
ASO Calculation and Billing Modules*
Payments
Variable Payment Mode (Weekly, Bi-Weekly, Monthly, etc.)*
Multiple Output Formats
PATRIOT Act Tools
Adjustment Wizard
Multiple Payees
Direct Deposit
Unattended Processing
Communications
Explanation of Benefits
Letter and Forms Module
Zip+4 Address Validation
International Correspondence (English, French and Spanish)
Standard and Custom Reports
Output Scheduler
Document Imaging
Case Management
Investigations
Medical
Liens
Mail Documents
Appeals
Telephone Notes and Alert
Social Security*
Other Income*
Rehabilitation*
Time Tracking
Activity Diary
User Customizable Features
Alerts
Lookup Tables
Benefit Transaction Rules
Claim Process Checklist
Policy Reference Fields
Coverage Reference Fields
Certificate Reference Fields
Claim Reference Fields
Desktop Application Links
Online Training Guide
System Features
Real Time Processing
Consistent Look and Feel in all claim types.
View multiple Screens (Claim, Policy, Activity etc)
Online Help Guide
Multi-Level Security
Integrated Database Auditing
Data Transfer Tools
Import / Export via Flat File
Interface via Data-Link
Electronic Vendor Interchange
Internet Capabilities
Claim Intake
Policy Inquiry
Eligibility Uploads
Vendor Payments Module
Remote Claim Entry*
* Not available in all product lines. See our website for by-line product descriptions.