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Benefit Resource Management

DOCSNET® (Disability and Life Operational Control for Network Computing) is the third generation of the DOCS® claim management product line, which supports LTD, STD, IDI, LTC, CI and LIFE (Group & Individual). DOCSNET® combines a business-oriented claim workflow with e-processing technologies to accommodate large corporate enterprises and independent claim operations. It is engineered in a multi-tier architecture, utilizing the latest advances in distributed processing and industry standard communications (COM+, XML messages and ADO connectivity). Technical features include multiple front-end interfaces including Web and Windows; independent data storage in either an Oracle or MS-SQL Server database; back-end legacy integration; and Internet portals for Policy Inquiry, Claim Intake and Eligibility Uploads. The software features plan descriptions, on-line help, on-line history, user maintainable tables, automatic calculations, case management interface, and both Q&A and industrial level report writing.
DOCSNET® is a comprehensive and economical solution to Short Term Disability claim management that is fluid to use and easy to learn and is offered in a wide variety of support packages.

Policy Plan Design Module
    Coverage Audit Trails
Eligibility Detail
    Claimant Identity Protection (SSN/SIN optional)
    Historical Eligibility Retention
Claim Processing
    Description of Loss
    Historical Summary Retention
    Offsets Manager for Other Sources of Income*
    Alerts, Coverage Edits, and Warnings
    On-line History
    Chronological Summary
    Payment Diary
    Automatic Adjudication*
Automatic Calculations
    Payment Amounts
    Max Duration
    FICA and other Taxes
    ALL Sources Integration*
    Minimum Benefit*
    Tiered and Aggregated Benefits*
    COLA Benefits*
    Rehab Benefits*
    Reserves Module*
    Reinsurance Calculation and Billing Modules*
    ASO Calculation and Billing Modules*
    Variable Payment Mode (Weekly, Bi-Weekly, Monthly, etc.)*
    Multiple Output Formats
    PATRIOT Act Tools
    Adjustment Wizard
    Multiple Payees
    Direct Deposit
    Unattended Processing
    Explanation of Benefits
    Letter and Forms Module
    Zip+4 Address Validation
    International Correspondence (English, French and Spanish)
    Standard and Custom Reports
    Output Scheduler
Document Imaging
Case Management
    Mail Documents
    Telephone Notes and Alert
    Social Security*
    Other Income*
    Time Tracking
    Activity Diary
User Customizable Features
    Lookup Tables
    Benefit Transaction Rules
    Claim Process Checklist
    Policy Reference Fields
    Coverage Reference Fields
    Certificate Reference Fields
    Claim Reference Fields
    Desktop Application Links
    Online Training Guide
System Features
    Real Time Processing
    Consistent Look and Feel in all claim types.
    View multiple Screens (Claim, Policy, Activity etc)
    Online Help Guide
    Multi-Level Security
    Integrated Database Auditing
Data Transfer Tools
    Import / Export via Flat File
    Interface via Data-Link
    Electronic Vendor Interchange
Internet Capabilities
    Claim Intake
    Policy Inquiry
    Eligibility Uploads
Vendor Payments Module
Remote Claim Entry*

* Not available in all product lines. See our website for by-line product descriptions.


Sales Support

PO Box 25879
Greenville, SC 29616 USA

Phone: 864-268-4955
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