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Recommended Learning Path
Basic
15-Minute Insurance Overview
The Life of an Insurance Policy
Exceptional Customer Service
Life Insurance Basics
Life Insurance Products
The Life Of An Insurance Policy
Policyowner Rights for Individual Life Insurance
Intermediate
Ethical Conduct in Insurance Companies
Claim Administration for Life Insurance
Agency Support Function
Working with Upset Customers
Processing Customer Service Transactions for Life Insurance
Customer Service for Financial Service Professionals (ACS 101)
Meeting Customer Needs with Insurance and Annuities (LOMA 281)
Improving The Bottom Line: Insurance Industry Operations (LOMA 291)
Advanced
Insurance Administration (LOMA 302)
Marketing Financial Services (LOMA 321)
Business and Financial Concepts for Insurance Professionals (LOMA 308)