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Recommended Learning Path


15-Minute Insurance Overview

The Life of an Insurance Policy

Interacting Effectively with Agents

How Insurance Companies Pay Life Claims

Claims Administration for Life Insurers

Careful Communication


Claims Investigation

Medical Texts and Signs

Interpreting Medical Reports

Meeting Customer Needs with Insurance and Annuities (LOMA 281)

Improving the Bottom Line: Insurance Company Operations (LOMA 291)

Customer Service for Financial Services Professionals (ACS 101)

Ethical Conduct in Insurance Companies


Underwriting Life and Health Insurance (UND 386)

Insurance Administration (LOMA 302)

Business and Financial Concepts for Insurance Professionals (LOMA 308)

Marketing in Financial Services (LOMA 321)