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Implementing Individual and Group on a Single Platform: One Carrier’s Progress and Lessons Learned

March 21, 2019

Competition in Group Insurance, driven by profitability objectives, plan designs, customer experience expectations, and pricing, are forcing Group carriers to innovate and evolve their policy administration systems. On our webcast a year ago, American Fidelity shared their transformation story and discussed how they made the strategic decision to select a new core system. With the impending launch of Individual, we’ve invited them back to discuss their progress and preparations for adding Group on the same policy administration platform. In addition, the webcast features an outstanding analysis of tech trends from Novarica.