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LL Global’s Fraud-Prevention Tool Now Available in Canada

FraudShare — the shared industry solution to help financial services companies better detect and prevent account takeover attempts — is expanding to include Canadian financial services companies.

2021 LOMA Customer Experience Conference to Explore Enhancements in Digital Engagement

Even before the pandemic, financial services companies had begun to transform underwriting and improve the customer journey using advanced analytics and artificial intelligence (AI). According to LIMRA research, in 2019 more than 8 in 10 carriers had in place or planned to implement automated underwriting programs

Certificate in Customer Experience Essentials

Creating a positive customer experience culture can distinguish a company from its competitors while helping achieve profitable growth.

LL Global Hires Risk Management Leader as It Expands Its Fraud Prevention Program

LL Global, Inc., the umbrella organization for LIMRA and LOMA, today announced it has hired Russ Anderson to lead its Fraud Prevention program for the organization.

Balancing Act

Those who work toward their FLMI often have to balance work schedules, family, and other priorities along with their study time. Somehow, they make it work.

FORECAST 2024: Customer Experience

Insurers want to meet clients’ unique financial needs. What are they doing to elevate the customer experience?

2021 Customer Experience Conference

3/10/2021 - 3/12/2021

At the 2021 Customer Experience Conference, learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, and advocacy.

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