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Message from the LIC Chair: Gearing Up for Another Great LIC Meeting

By Tammy L. Schultz, 2018 LIC Board Chair and EVP/President Global Preneed, Assurant
From the LIC Bullet, December 2018, Published by the Life Insurers Council, www.loma.org/lic

I can’t believe we are less than three months from the LIC Annual Meeting in beautiful Destin, FL! Which means we are that close to a great opportunity to network, learn, and benefit from all that the LIC offers.

In August we held our CEO Forum as well as the LIC Board Meeting in my neck of the woods, Rapid City, SD. Executive Director Jeff Shaw and Associate Director Audrey Wittenburg added a new twist to our meetings—the ability to poll the CEOs on topics of interest and stay focused in those areas.

Comments from CEO Forum attendees:

T“I left the meeting with an approach on how to consider work from home for our employees, not only from a tactical perspective, but how to make work from home employees feel engaged,” commented Byron Allen, President & CEO of American Savings Life Insurance Company.

“I filled several pages of a notebook on tangible actions I can take when I return to the office,” commented Susan Thomas, President & CEO of Texas Service Life Insurance Company.

One of the highlights for all the LIC CEO Forum attendees was the interview with Darcy Sales, Director Global Preneed Customer Operations from Assurant. As a former human resource professional, transitioned into an operations role, she shared interesting insights and perspective into how CEOs should think about these roles in their organization. It’s the conversations that come from these discussions that are what make the LIC successful.

As you plan your budgets and expenses for 2019, please make sure to plan to attend the LIC Annual Meeting & Marketing Conference, February 6-8, 2019 at The Henderson Beach Resort, Destin, FL. Our theme is centered around a Focus on Communication. We’ll be exploring new ways of communicating with our customers to create commitment-driving experiences, as well as understanding how our customers are starting to drive products, services, and our behavior. CEOs should plan to come ahead for the winter CEO Forum at The Henderson, February 5-6, 2019, and stay for the Annual Meeting.

Look forward to seeing you there.

Tammy Schultz

LIC Annual Meeting & Marketing Conference
The Henderson Beach Resort, Destin, Florida
February 6-8, 2019
www.loma.org/licannual .