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Insurance Immersion

Canadian Program

Course Type: Classroom, Instructor-Led
Topics: Canada
Language: English


Entering the world of life insurance and annuities can be a daunting experience. The vast array of complex products, functions, and terminology can be difficult to understand — let alone master. Industry professionals need a broad understanding of life insurance and annuities and a proven way to quickly assimilate industry knowledge.

That is why we’ve created Insurance Immersion.

Insurance Immersion is an instructor-led, activity based program that provides the essential knowledge and tools necessary for success. Designed by LOMA and highly-respected insurance professionals specifically for the life insurance industry, this innovative immersion approach offers several key benefits:

  • It’s effective. In a lively and highly participatory learning process, participants live and breathe insurance.
  • It's fast. Participants accelerate their transition to the industry and make positive contributions quickly and effectively.
  • It’s comprehensive. The program’s instructors are subject matter experts highly respected for their real-world experience and industry knowledge.


  • Life Insurance Industry Overview
  • Life Insurance Products and Supplemental Benefits
  • Annuity Products
  • Product Distribution
  • Product Pricing and Profitability
  • Underwriting, Customer Service, and Claims
  • Operational Efficiencies and Risks

Session One: Welcome and Industry Overview

  • Financial services industry
  • Types of insurers
  • Perceptions of the insurance industry
  • Regulation and compliance
  • Managing solvency and profitability
  • Reinsurance

Session Two: Life Insurance and Annuity Products

  • Types and features of term, whole life, universal life, and variable universal life insurance
  • Needs met by life insurance products
  • Life insurance trends
  • Supplemental benefits
  • Product distribution
  • Annuity types and features
  • How annuities work
  • Annuity tends
  • Pricing life insurance
  • Product profitability

Session Three: Insurance Company Operations

  • Stages of the product life cycle
  • Operational areas of life insurance companies
  • Purpose, organization, output, and value of new business, customer service, and claims operational areas
  • Evaluation of operational performance and management of operational risk
  • Market conduct

Session Four: Finance and Risk Management

  • The solvency/profitability tradeoff
  • Cash flow for life insurers
  • Accounting standards
  • Balance sheets and income statements
  • Capital requirements
  • Required financial statements
  • Regulatory monitoring
  • Profitability
  • Risk accountability and enterprise risk management

Course Format

  • Public In-Person: Instructor-led training for participants who gather at a common location
  • Company Hosted In-Person and Train-the-Trainer Sessions: Instructor-led training at your location

Upcoming Sessions