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2019 LIMRA LOMA Latin American Conference

New Perspectives and Innovations for the Future of Insurance

November 4, 2019 – November 6, 2019
Sheraton Mendoza Hotel, Mendoza, Argentina
  • John T. Baier

    Chairman and Co-Founder
    25 Point Systems Inc.
    John has more than four decades of experience in the financial services business, including 35 years as a Managing Partner and company executive for New York Life. As a Managing Partner he grew a new, young agency from almost nothing into one of the premier agencies in the world, using the foundation for what would later become the industry-renowned 25 Point System. In 2015 John was appointed Executive Director of Seguros Monterrey New York Life where he was charged with coaching top company executives, leading the Project Retention and MDRT Program, and managing the Agency Distribution Channel. Under his leadership, SMNYL saw their retention rates increase by 75 percent, their number of MDRT Agents and Aspirants from 432 to 624 (advancing SMNYL from the 33rd position to the 14th position in MDRT Membership), and their agency sales increased by 33%. In 2013 John was inducted into the GAMA International Hall of Fame, the highest honor in the Financial Services Industry, and in 2016 he established Baier Consulting International LLC. to foster “Exponential Growth Through Proven Systems. " He is also the Chairman of 25 Point Systems Inc, featuring the mobile app Tier 25 of his 25 Point System.
  • Lic. Nora B I de D’Alessio

    Sociologist – Specialized in Psychosociology, & Vice President, D'Alessio IROL


    Nora has conducted over 2,500 projects in the areas of research, planning and service quality since 1971, and specializes in jobs for the financial, insurance, media and social and political market. She has worked to successfully integrate digital transformation initiatives at various companies, maintains a strategic alliance with Berensztein®, and represents Argentina at the IRAM for the assembly of ISO 20252, Market, Opinion and Social Research and ISO standards 25362 Access Panel. Nora is a member of the international committee for ISO standards in the banking and financial area and a frequent speaker at conferences of national and international level. She is a member of the Board of Directors of the Argentine Association of Banking Marketing and was a member of the analysis committee of the globalization of ISO standards in services.
  • Silvia Cardarelli

    Head of Planning and Management Control
    Orígenes Seguros

    Silvia worked for 18 years in the agribusiness and territorial development in the Ministry of Economy, Ministry of Agriculture, and Banco de la Nación Argentina, among other public entities, as well as with providing economic and financial advice to agribusiness producers and companies. She was a consultant to multilateral organizations such as the IDB and the World Bank for different countries in Latin America and has been a graduate and postgraduate teacher at the University of Buenos Aires, Universidad de Belgrano and Universidad Católica Argentina. She is the author of numerous research and publications on markets and consumer behaviors and speaks often in national and international conferences. Since 2007 she has worked in the financial services sector, currently in charge of planning and management control at Origen Seguros, a key company in Argentina’s retirement, life and general insurance market. Silvia enjoys enhancing diversity in corporate cultures, developing realistic plans and making them possible. She has a Degree in Economics, Masters in Agricultural Economics, and is a Professional Business Director as well as mentor of new generations, mother, certified diver and tireless traveler. 

  • Erick Rincón Cárdenas

    Colombia Fintech
    Erick has 20 years of experience in the field of Law and information technologies. He received his law degree from the Universidad del Rosario and a Doctor of Law from the European University of Madrid. He was an Advisor to the Legal Vice Presidency of the Chamber of Commerce of Bogotá, Secretary of the electronic commerce subcommittee of the International Chamber of Commerce of Paris, Career Director at the Faculty of Jurisprudence of the Universidad del Rosario, and also General Manager of Certicámara SA and General Manager of Legis Editores S.A. Currently Erick is currently President of Colombia Fintech and a Professor at the Universidad del Rosario. He also frequently consults on the areas of Electronic Signature, Digital Government, and Electronic Commerce of both the Organization of American States OAS, and the Inter-American Development Bank IDB.
  • Isela Costantini

    CEO, GST - Servicios Financieros &  Former CEO of General Motors and Aerolíneas Argentinas


    Isela Costantini worked for 17 years at General Motors, holding positions in the US and Brazil before becoming President for Argentina, Uruguay and Paraguay in 2012.  In 2016 she assumed the presidency of Aerolíneas Argentinas and in 2017 she became President of the Financial Holding GST. In 2013 Fortune magazine listed her among the 50 most Powerful Professional Women in the world, and in 2014 she was elected president of ADEFA, and reelected in 2015. In 2015 she was awarded as CEO of the Year by Apertura Magazine and PwC, in 2016 was granted Merco Award (Clarín) for business reputation, in 2017, CEO of the Year by Ernst & Young, and in 2018 the Konex Award.  She received a Bachelor in Social Communications from Universidade Católica do Paraná, Brazil and an MBA from Loyola University Chicago, USA.

  • R. Dale Hall, FSA, CERA, MAAA, CFA

    Managing Director of Research
    Society of Actuaries
    R. Dale Hall is Managing Director of Research for the Society of Actuaries in Schaumburg, Illinois. In his role, Dale coordinates the SOA’s strategic research partnerships, oversees SOA experience studies, coordinates research across the SOA’s wide variety of actuarial practice areas, and directs the SOA’s data-driven in-house research initiatives. He is a frequent speaker at insurance and retirement industry meetings to highlight SOA research, including presentations to the actuarial task forces of the NAIC and congressional committee testimony on pension plan mortality rates. He has appeared on behalf of the SOA in a variety of media outlets including coverage on C-SPAN and National Geographic’s BREAKTHROUGH television series, and hosts the weekly Society of Actuaries Research Insights Podcast. Prior to joining the SOA, Dale spent over 20 years in the US insurance industry, primarily as Chief Actuary for the Life/Health companies of COUNTRY Financial.
  • Santiago Kovadloff

    Essayist, Poet, and Author


    Santiago Kovadloff is an essayist, poet, author of children’s stories and translator of Portuguese literature. In 1992 he obtained, as an essayist, the First National Prize for Literature and in 2000 was awarded the First Municipal Prize of Poetry of the City of Buenos Aires. In 2010 the Argentine Academy of Journalism awarded him his Honor Pen and as an essayist he has, on two occasions, also obtained the Kónex Platinum Prize. He is a member of the Argentine Academy of Letters, a corresponding member of the Royal Spanish Academy, and a member of the National Academy of Moral and Political Sciences, and also a permanent collaborator for the Buenos Aires newspaper, La Nación.
  • Lic. Gastón Morales

    AHA! (Ideas+Personas)

    Gastón Morales es Consultor en Neurociencias aplicadas a Creatividad, Innovación, Liderazgo, Equipos de Alto desempeño, Marketing, y Ventas. Es speaker internacional, apoyándose en su experiencia de más de 15 años como Gerente de Marketing y Comercial en numerosas multinacionales como American Express, Telecom, La Caja y SAS, entre otras.  En el ámbito académico, Gastón es Profesor Universitario y Coordinador del Programa “Neurociencias para Líderes” de la Univesidad de San Andrés, y en medios es columnista en FM Blue 100.7, FM Delta 90.3, El Cronista Comercial Suplementos PyMES, BAE, Multitaskers AMEX.  También, como productor de música electrónica, fue ganador del Premio Carlos Gardel al Mejor Álbum de Música Electrónica (2008), y estuvo nominado por MTV como Mejor Artista Nuevo Sur.

  • Carlos Islas Murguía

    Member Development Director, Mexico
    For more than 25 years, Carlos has worked for in the insurance and banking sectors in several positions as officer in various insurance companies; most recently he was the director of AXA Corporate University and led a new distribution channel, being in charge of 300 direct agents in two different cities. He was Risk Management Director in Grupo Financiero Promex Finamex, and prior to this, he was an insurance agent for Grupo Nacional Provincial, holding important positions in sales and attending Conventions every year. Within the insurance guild, he served as co-Chair of AMIS´ Distribution Channels Committee and has participated as a spokesperson promoting an insurance culture in national media in programs such as Fernanda Familiar. He was also a columnist for Forbes Magazine for 2 years and was on TV for more than 2 years in Excelsior TV with journalist Rodrigo Pacheco. Academically, Carlos has two degrees: one in Business Administration, graduating from La Salle University and the other in Psychology from the University of the Valley of Mexico. He also has a Master´s Degree in Clinical Psychology and a Ph.D. in Neuropsychoanalysis from the Intercontinental University.
  • Jorge Pohlmann Nasser

    Bradesco Vida e Previdência S.A. e da Bradesco Capitalização S.A.

    Mr. Nasser is currently the CEO of Bradesco Vida e Previdência and Bradesco Capitalização S.A., is a member of the Bradesco Group Business Councils: Odontoprevi, Europ Assistance Brazil / CEABS Serviços, and Vice-President of the National Federation of Private Pension and Life (FenaPrevi). As a career professional at the Bradesco Organization, he has held various positions at Banco Bradesco, Bradesco Vida e Previdência and Bradesco Seguros, including Marketing Director at both Bradesco de Seguros Group and Banco Bradesco. Mr. Nasser graduated with a degree in Advertising and Marketing from Universidade Paulista (UNIP), and studied at the Advanced Management Program (PGA) - Bradesco, of Dom Cabral Foundation (FDC). He has also participated in a variety of international executive programs including the Advanced Management Program at the University of Pennsylvania’s Wharton School of Business, Advanced Management courses at the Stanford Graduate School of Business, Kellogg School of Management, and the Harvard Business School and Center for Creative Leadership in the United States.

  • Hernán Pérez Raffo

    PwC Argentina
    Hernan is a partner at PwC since 1998, focusing on the Financial and Insurance Industries. His professional experience covers various areas, including risk management, and particularly focused on Financial Organizations (Banks and Insurance); studies, valuations and advice on the actuarial aspects of the Insurance and Health business, Social Security programs and Pension Plans. He has run many projects in Latinamerica: Colombia, Chile, Brazil, Peru, Central America and Argentina. He is a Professor of Actuarial Theory of Retirement Funds, Pensions Plans and Health Plans and other subjects in the actuarial area at the Universidad de Buenos Aires (UBA). He has participated and has presented papers at various national and international Congresses of Actuaries. He is a former Deputy-Director in the career of Actuary in the School of Economic Sciences at the UBA; former Consejero and current President of the Actuarial Commission for the Professional Council in Economic Sciences for the Autonomous City of Buenos Aires. He is an Actuary and Public Accountant (UBA) and has been an Associate of SOA since 1994. 
  • Hernán Poblete Miranda

    Associate Research Director, International Research
    LIMRA and LOMA
    Hernán is responsible for the LIMRA Research Program in Latin America. He specializes in market research and development of distribution, communication and marketing tools. Previously, he was Deputy Director of LIMRA Operations for Latin America for 8 years, during which time he designed strategic contents in distribution and marketing for the associated companies, and carried out consulting activities in human resources, recruitment, selection and training. In 2007 he co-founded IMR, an international network of specialists in research and strategic design. Since then he has conducted market studies, design and development of distribution and marketing strategies for companies in Peru, Chile, Brazil, Colombia and Mexico.
  • Ty R. Sagalow

    Founding member of Lemonade, the first fully licensed and regulated InsurTech insurance carrier in the United States


    Ty Sagalow is a founding member of Lemonade. Prior to Lemonade, Mr. Sagalow held senior roles at several insurance companies, most notably at AIG where over the course of 25 years, he was Chief Underwriting Officer, General Counsel, Chief Operating Officer and Chief Innovation Officer of various divisions and subsidiaries. In addition to his board seat on Lemonade Insurance Company, Mr. Sagalow is also involved with a number of InsurTech startup companies, and is currently as Co-Founder and Chief Insurance Officer at Assurely, an Insurtech insuring the risks of crowdfunding companies. Outside of InsurTech, Mr. Sagalow is considered on the world’s experts in innovation in the insurance industry having been credited with creating various insurance products including Y2k Insurance, (Entity Cover) Directors and Officers Insurance, Cyber insurance, Reputation Insurance, Collectible Authenticity Insurance and Intellectual Property Collateral Insurance. His works include @Risk: Internet and E-Commerce Insurance and Reinsurance Legal Issues and Directors & Officers Insurance Handbook.
  • Sabina Schneider

    Chief Solutions Officer (CSO) - LATAM Region

    Sabina Alejandra Schneider is Chief Solution Officer for the LatAm region, leading complex ecosystems that combine technology, design, data, and culture. As a former Consulting Partner and Big Data Studio Partner at Globant, Sabina focuses on delivering transformation programs by breaking down big business challenges into actionable elements to achieve a shorter time to market with continuous delivery. She helps companies achieve their goals and build relevant relationships with end clients through data-driven, rapid, and dynamic technology solutions.  Sabina is an expert in Agile methodologies, development, and big data strategies, and has spoken at several industry events including the Medellín Hackathon, the London Big Data Breakfast, the Bogotá Big Data Hackathon, and the AWS Big Data Breakfast Summit in both Sao Paulo and NYC.


    Irene Capusselli, Orígenes Seguros de Retiro S.A.

    Committee Members:
    Alejandro Massa, AVIRA
    Gabriel Chaufan, AVIRA
    Fabian Hilsenrat, Binaria Seguros de Vida S.A.
    Carlos Roca, Cardif Seguros S.A.
    Sebastián Gutierrez, Galicia Seguros, S.A.
    Maria Inés Guzzi, SMG Life Seguros de Vida, S.A.
    Diego Squartini, Supervielle Seguros S.A.

    International Advisors:
    Recaredo Arias, Asociación Mexicana de Instituciones de Seguros (AMIS)
    Bernardo Ferreira Castello, Bradesco Vida e Previdência S.A.
    Jorge Claude, Asociación de Aseguradores de Chile A.G. (AACH)