This session helps students understand what customer experience means for insurance companies and the various approaches insurers are taking to improve it
3/10/2021 - 3/12/2021
At the 2021 Customer Experience Conference, learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, and advocacy.
3/17/2021 1:00 PM ET - 3:00 ET
This session in the Learning Live series describes how an annuity works, explains the benefits of annuities, and compares and contrasts features of various types of annuities.
2/24/2021 1:00 PM ET - 3:00 ET
This session in the Learning Live series provides an insurance industry overview.
5/19/2021 1:00 PM EDT - 3:00 EDT
The Learning Live Series features short, virtual, facilitated sessions that expand your knowledge of essential topics.
Even before the pandemic, financial services companies had begun to transform underwriting and improve the customer journey using advanced analytics and artificial intelligence (AI). According to LIMRA research, in 2019 more than 8 in 10 carriers had in place or planned to implement automated underwriting programs