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2021 Customer Experience Conference

3/10/2021 - 3/12/2021

At the 2021 Customer Experience Conference, learn how to shape the future of your customer experience strategies to drive improved customer satisfaction, loyalty, and advocacy.

2021 LOMA Customer Experience Conference to Explore Enhancements in Digital Engagement

Even before the pandemic, financial services companies had begun to transform underwriting and improve the customer journey using advanced analytics and artificial intelligence (AI). According to LIMRA research, in 2019 more than 8 in 10 carriers had in place or planned to implement automated underwriting programs

Conferencia Latinoamericana Virtual 2021

10/5/2021 - 10/7/2021

¡Separe la fecha en su calendario y participe en octubre de la Conferencia Latinoamericana Virtual!

Agenda

2021 LIC Annual PDF fix

Fixes the link issue for https://www.limra.com/globalassets/limra-loma/events-learning-and-networking/lic-meetings/2021/annual/licam-2021-handoutsattendees.pdf

Facilitated Learning Events

Learn more about LOMA's professional development events.

LIMRA: Former Defense Secretary to Deliver Opening Keynote at 2021 LIMRA Annual Conference

LIMRA today announced that former Secretary of Defense and retired Marine Corps General James Mattis will open the 2021 LIMRA Annual Conference. The event will be held at the Gaylord Palms Resort & Convention Center in Kissimmee, Florida on Oct. 24 – 26, 2021. The virtual event will be held on Oct. 26 – 28, 2021.

Senior Industry Executives Look to Technology to Improve Customer Experience

Over the past several years, financial services companies have sought to leverage advances in technology to become more efficient and improve customer engagement. Based on interviews with 13 senior leaders across the insurance and retirement industries, LL Global, the parent company of LIMRA and LOMA, explored how the COVID-19 pandemic hastened the pace of adoption of digital solutions and what these executives predict for the future.

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