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A New Lens on Loyalty: The Cross-Sell Paradigm Shift

LIC Webinar Presented by Maddock Douglas & ReMark USA

March 18, 2021
Via Webex 2-3:30 pm Eastern


LIC Webinar
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What Has The Pandemic Taught Us About Loyalty?

The 2020 pandemic, in one way or another, has impacted just about everything in our business. Some impacts are negative, others are positive. It has forced us to think differently in many respects, and in doing so can lead us to new solutions to persistent industry problems.

Join us as we discuss what lessons we can learn around the persistent industry problem of household ownership of products, commonly referred to as “cross-selling.

Maria Ferrante-Schepis, President of Maddock Douglas, will present recent study findings as well as some compelling considerations on this topic, including the roles of empathy, engagement, leader attitudes and corporate purpose.

Maria will be joined by guest Steve Gaertner, SVP, Distribution Strategies at ReMark, for a view on how these trends will shape the next steps your company should consider taking.

Sign up today for this important opportunity!

This LIC Webinar is open to senior-level executives from insurance companies, fraternals, and vendors/service providers. Registration is $25 for LIC Members, $40 for Nonmembers. Click the yellow Register button above to sign up.


Email: lic@loma.org