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2019 Customer Experience Conference - Banner

2019 Customer Experience Conference - Sponsors and Exhibitors

Joint Committee Event Sponsor
LexisNexis Risk Solutions

At LexisNexis® Risk Solutions, we are passionate about using the power of data and advanced analytics to help life insurers make better, faster decisions in a world of hidden risks and opportunities. The LexisNexis® ID Compass platform helps insurance carriers say yes with confidence, using a multi-layered approach that reduces identity risk while simultaneously enabling a positive customer experience and increased operational efficiencies.

The LexisNexis ID Compass suite of products include: ThreatMetrix® for near real-time analysis of millions of transactions across billions of devices; Instant ID® for immediate and complete identity verification; Phone Finder for relevant, rank-ordered connections between phones and identities; One Time Password authentication; and Instant ID® Q&A for an additional layer of interactive, knowledge-based authentication. For more information, visit https://risk.lexisnexis.com/insurance

Reception Sponsor

Cincom provides the most-intuitive customer communication solutions in the industry. From real-time generation of customer service correspondence to fully-automated policy production, our easy-to-use software solutions help life insurers strengthen relationships, minimize compliance risks, reduce costs, and accelerate time-to-market for all their customer communications. www.cincom.com/us


Clearwater Payments is a cloud-based electronic billing and payment solution provider that delivers the latest consumer bill payment options with unsurpassed quality and service. Our fresh, open-API technology stack and rules-based payment engine integrates easily with your insurance organization’s systems to meet your policyholders’ evolving self-service expectations via secure, PCI compliant channels that include web, mobile, e-Wallet, IVR, agent, API or POS. We also streamline your billing and payment and reduce costs with dedicated account managers, professional treasury services, a consolidated daily deposit and reconciliation for all prior day’s transactions and reports customized to your needs. Visit our website clearwaterpayments.com to learn more and schedule a demo.
Readex Research

For discerning researchers who need to improve the experiences of those who matter most to their business. Readex Research is a custom quantitative research design firm that empowers data-driven companies to translate insights into action unlike self-service research tools that only collect responses. www.readexresearch.com