MONDAY, MAY 6, 2019
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1:00 pm - 5:00 pm
Registration
3:00 pm - 4:00 pm
GENERAL SESSION
The Future of the Insurance Industry: A 2025 Technology Outlook
TODD PICKEN, Corporate Vice President and Treasurer, MassMutual; TOM SCALES, Head of Americas - Life, Annuity, and Health, Celent; Moderator: SERGE BOCCASSINI, Global Product and Market Development, Northern Trust
The
insurance industry is undergoing rapid change through innovation and
advancements in technology. Investments in Insurtech and Fintech is on the
rise. Emerging technologies like artificial intelligence, big data, blockchain
and robotics have rocked our industry, and created more opportunities for
organizations and their clients. Effectively managing the execution and
integration of these technologies is paramount to stay competitive with peers
and recruit and retain the workforce needed to manage this evolution. Join this
panel of industry experts as they discuss what is on the horizon in this
disruptive environment and how you can navigate the future.
4:00 pm - 4:15 pm
NETWORKING REFRESHMENT BREAK
Sponsored by State Street4:15 pm - 5:15 pm
GENERAL SESSION
Robotics Process Automation: Uses, Myths, Challenges and Benefits
SAMANTHA CHOW, Senior Life and Annuity Analyst, Aite Group; ERIC GREENSTEIN, Corporate Vice President - Finance, New York Life; JASON PANDOLFO, Vice President - Global Investment Finance, MetLife
Life and health insurance carriers around the world
struggle to recognize RPA as an opportunity to be more operationally efficient
and scalable, reduce operating costs, enhance skill sets, and grow the business
without increasing headcount. But when RPA is combined with human intelligence,
employees can add the value that they were hired to provide, creating a better
customer and employee experience, which every life and health insurance carrier
is striving for. This session will speak about the value of RPA, uncover the
myths associated with RPA, and outline several use cases in the business lines
and in Finance, including challenges and final outcomes.
5:30 pm - 7:00 pm
OPENING RECEPTION
Sponsored by Citi
This event is open to all registered conference attendees and registered conference guests at no additional cost.TUESDAY, MAY 7, 2019
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7:00 am - 8:00 am
CONTINENTAL BREAKFAST
8:00 am - 9:45 am
WELCOME AND KEYNOTE
The “Virtualization” of America – and the World
Michael Rogers, MSNBC’s ‘The Practical Futurist’ and Technology Expert
Michael is a best-selling author, technology pioneer, and futurist, who most recently served as futurist-in-residence for The New York Times. He has worked with companies ranging from FedEx, Boeing, and NBC Universal to Microsoft, Pfizer, and Siemens, focusing on how companies can think about the future in useful ways.
This eye-opening keynote will focus on how virtual relationships, intelligent computers, and the Internet of Things will advance the financial services industry, the global economy, and the way we conduct business. If you think that’s already happened...just listen to what Michael predicts is next.
9:45 am - 10:00 am
NETWORKING REFRESHMENT BREAK
Sponsored by Castle Peak Associates10:00 am - 11:00 am
GENERAL SESSION
State of the Industry: Staying Competitive in a Changing Environment
Declining policy ownership combined with
margin pressure and increasing customer expectations have created the need for
new thinking and solutions. This presentation will discuss key trends insurers will need to address in
the coming years. These include technology, talent, consumers, and regulation.
Insurers who understand and can take advantage
of these opportunities will
improve both their competitive position and bottom line.
11:00 am - 11:15 am
NETWORKING REFRESHMENT BREAK
Sponsored by Castle Peak Associates11:15 am - 12:15 pm
GENERAL SESSION
Economic and Market Outlook
CRAIG ARMSTRONG, Senior Insurance Portfolio Manager, Insight Investment, a BNY Mellon Company; CLIFFORD CORSO, Executive Chairman, North America, Insight Investment, a BNY Mellon Company; RICHARD TALMADGE, Senior Structured Product Specialist, Insight Investment, a BNY Mellon Company
In 2018 the US economy grew at the fastest
rate in over a decade, although the first quarter of 2019 looks to be weaker
impacted by the government shutdown, slower growth overseas and the ongoing
trade dispute. The recent retreat of long term yields supports the slower
growth late cycle story. Cliff Corso, Executive Chairman of Insight Investment,
will provide a perspective on the US and global economy, Fed Policy and the
current rate environment, as well as offer three investment ideas to consider
given these factors.
12:15 pm - 1:00 pm
LUNCH BUFFET
Sponsored by KeyBanc Capital Markets-
1:00 pm - 2:00 pm
CONCURRENT SESSIONS
1.1 Treasury Hot Topics - The Future of Treasury Talent
MARY HALLAHAN, Vice President and Assistant Treasurer, New York Life; KATHY HOFFMAN, Vice President and Assistant Treasurer, Prudential Financial
The
job market is hot, change is certain and accelerating, and companies are
looking to cut costs and become more efficient and nimble. At the same
time, many companies are also trying to build sustainable leadership and strong
technical capabilities within their teams. This interactive session will
explore the different actions taken by insurance companies to reduce costs and
headcount, better position themselves for the rapid changes occurring and
create a compelling value proposition to attract energetic, engaged, and
diverse talent.
1.2 Hot Topics in Investments
CHRIS SPURRELL, Principal, Castle Peak Associates
This interactive session will offer a peer-to-peer open discussion forum enabling participants to freely discuss issues at the top of their agendas. The discussion will cover challenges and solutions with Investment leaders from the industry.
1.3 Insurance Accounting Update
DHAMMIKA JAYALATH, Senior Manager, Ernst & Young LLP
Hear an update on current accounting topics for the insurance industry and understand potential implications for your company.
2:00 pm - 2:15 pm
NETWORKING REFRESHMENT BREAK
Sponsored by MUFG -
2:15 pm - 3:15 pm
CONCURRENT SESSIONS
2.1 Treasury Management Systems: Best Practices for Selection, Implementation and Optimization
JEFF DIORIO, Director, Treasury Strategies; KAREN MOLLOY, Vice President & Treasurer, Northwestern Mutual; JENNIFER SISOM, Senior Director & Assistant Treasurer, TIAA
Enhancing the automation of
Treasury and Finance are top priorities for Treasurers in 2019. Many
companies are selecting and implementing new systems or optimizing the ones
they have. This panel will discuss best practices and pitfalls of TMS selection
and implementation. They will also describe the common stumbling blocks for a
technology initiative and will provide strategies to successfully mitigate the
traps that can cause delays, overruns or both.
2.2 Untapped Investment Data Insights for Insurers in a World of Data Overload
PAT REILLY, CFA, Vice President, Regional Director, Analytics Sales, FactSet
Are you struggling with gathering, consolidating and maintaining an accurate, comprehensive data set?
From new regulatory compliance and financial reporting pressures to increased investments in more complex instruments for better yield, managing data volumes is creating challenges for insurers.
Gathering disparate data from numerous sources then normalizing, enriching and aggregating it into a cohesive data set is one of the most common challenges insurers face today. Further complicating matters is the need to make data readily available in a variety of formats. It’s a challenging proposition for most institutions and one that impacts investment performance and exposes insurance companies (and managers) to operational risk, compliance issues and additional regulatory requirements. Attend this session to get a better understanding of how to address these data challenges.
2.3 Hot Topics in Finance
JUSTIN DANIELS, AVP, Head of Treasury & Financial Planning & Analysis, National Life Group; THOMAS LUTTER, SVP, Chief Financial Officer/Chief Risk Officer, Reliance Standard Life Insurance Company
This interactive session will offer a peer-to-peer open discussion forum enabling participants to freely discuss issues at the top of their agendas. The discussion will cover challenges and solutions with Finance leaders from the industry.
3:15 pm - 3:30 pm
NETWORKING REFRESHMENT BREAK
Sponsored by MUFG-
3:30 pm - 4:30 pm
3.1 Navigating the Payments Landscape: Trends and Best Practices
CRAIG JEFFERY, Principal, Strategic Treasurer; LORI TORNER, Vice President - Journey Transformation, Northwestern Mutual; SACHIN THAKUR, Vice President, Senior Product Manager, Payments Manager, MUFG; JENNIFER STANLEY, Vice President, Senior Product Manager, Real-Time Payments, MUFG
The payments industry continues to transform and customer expectations are putting added pressure on companies to offer alternative options. This session will focus on innovations in payments, look at what’s coming down the road and efforts that companies are making around payments to enhance the customer experience to try and provide the options that customers are asking for.
3.2 Investment Accounting Update
DHAMMIKA JAYALATH, Senior Manager, Ernst & Young LLP
Hear an update on current investment accounting topics for the insurance industry and understand potential implications for your company. The session will include the GAAP Credit Loss Standard, commonly referred to as CECL, and seen as one of the most significant changes facing companies today.
3.3 Unit Cost: The Secret to Delivering Competitive Financial Service
WALTER IRBY, Vice President, Business Unit Controllers, AIG; DONALD E. McNEES, Partner, Head of Life, Annuity, Health and Retirement Benchmarking & Advisory, Aon/Ward Group
What distinguishes companies that achieve lower expense ratios and growth versus peers? Lower unit cost can result from scale, focus, simplified product lines, technology leverage, selective outsourcing, below average personnel expense, corporate culture and inattention to a host of other factors. Variablizing cost can increase flexibility. Don’t let weak operations or fat infrastructure derail your success. Hear how other insurers are tackling the challenges using unit cost analytics as the window on alternatives and opportunity. What’s having an impact today? Come hear the practical side of making the future pay off. Hear personal experience and observations from the front lines of execution experience. Struggling with practical actions in the face of margin compression? Don’t miss this important perspective on key analytic tools, metrics and how to make yours count.
7:00 pm - 9:00 pm
NETWORKING DINNER
Sponsored by BNY Mellon and Northern Trust
This event is open to all registered conference attendees and registered conference guests at no additional cost.WEDNESDAY, MAY 8, 2019
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7:00 am - 8:00 am
CONTINENTAL BREAKFAST
8:00 am - 9:00 am
GENERAL SESSION
Cyber Risk: Moving Beyond Today's Risks to a Sustainable Cyber Risk Management Program
DAVE DALVA, Vice President, Aon Cyber Risk Solutions & BNY Mellon; ANNIE O'LEARY, Assistant Vice President - Cyber Solutions Group, Commercial Risk Solutions, Aon; Moderator:VINCENT PACILIO, Executive Vice President, Insurance Segment Lead, BNY Mellon
The
Insurance industry faces increasingly sophisticated cyber risk from internal
and external sources that can have far reaching business implications for the
industry. Institutions are dedicating significant resources and
establishing governance programs to prevent, detect and respond to inevitable
events and global supervisors have established regulations and supervisory
assessments for cyber risks. A
panel of experts will discuss these topics and best practices in this growing
risk arena.
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9:00 am - 9:15 am
REFRESHMENT BREAK
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9:15 am - 10:15 am
CONCURRENT SESSIONS
4.1 Segregated Initial Margin - Are You Ready?
ROB EVANS, Product Manager, Collateral Management, JP Morgan; TARA McCLOSKEY, Head of Global Derivatives Operations and Collateral Management, MetLife Investment Management; STEVE MURRAY, Treasurer of AIG Markets and Head of AIG Global Capital Markets Operation; Moderator: MIKE CHUN, Head of Investor Service Sales - Insurance Companies and GSEs, JP Morgan
This
panel discussion will address the industry readiness for buyside segregated
initial margin. We will start by providing a brief overview of the
regulatory requirements, in-scope instruments, and eligibility of securities
and cash collateral. We will discuss the experience and lessons learned
from clients and dealers who have already gone live in Phases 1-3, and how
Insurance Companies that are part of Phase 5 are preparing for go-live in Sep
2020 -- alternative solutions and key sensitivities to consider with regard to
organizational complexity, collateral types, frequency of movements, automated
instruction initiation, and collateral balances.
4.2 New Tools & Technology for FP&A
HENRY FERGUSON, Business Development Manager, Prophix Software, Inc.; PHIL GRAVEL, VP, Professional Services & Customer Success, Prophix Software Inc; JODI SCHULTZ, Assistant Vice President - Finance, Sammons Financial Group
Attend
this session to hear about the tools and technology that FP&A leaders are
leveraging to plan for and analyze their business, and effectively “tell the
story."
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10:15 am - 10:30 am
REFRESHMENT BREAK
10:30 am - 11:30 am
GENERAL SESSION
Developing a Future-Ready Workforce in the Digital World
KYLEE LACSON, MBA, FLMI, ASRI, ACS, Assistant Vice President and Practice Lead - Life, The Jacobson Group; DARRIN STEINHAGEN, Director, Product, Innovation and Business Experience Finance, CUNA Mutual Group.
Technology
is drastically impacting the insurance industry. AI and automation are causing
rapid changes, and forward-thinking employers must calculate not only the cost
of modernization, but the human cost of these changes. Engaging employees
during this transformational period is vital to maintaining a strong business.
In
order to successfully adapt to the evolving workplace, insurers must develop
best practices to navigate the changing industry and assist their employees
throughout the modernization process. This session will focus on the rise of AI
and modernization in the workplace, explore the effect of disrupters on talent
and human capital, and detail best practices for companies to learn how other
organizations are reacting to these industry changes.
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11:30 am
CONFERENCE ADJOURNED