2023 Latin American Conference Agenda

Tuesday, August 15, 2023

6:00 pm - 8:00 pm - WELCOME RECEPTION

Wednesday, August 16, 2023

8:00 am - 9:00 am - COFFEE & REGISTRATION

9:00 am - 9:35 am - WELCOME AND OPENING REMARKS

WELCOME AND OPENING REMARKS

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Alberto Carlos Vásquez Reyes - Superintendente, Superintendencia de Seguros y Reaseguros de Panamá (SSRP)

Paul Arrowsmith - Senior Vice President and President, International, LIMRA, LOMA, and LL Global, Inc.

Tony Eleta - Gerente General, Pan-American Life Insurance Group (PALIG), Panamá

9:35 am - 10:25 am - OPENING KEYNOTE

The Insurance Industry in Latin America: Capturing the Next Wave of Growth

In this session we will explore the evolution of the insurance industry in Latin America, its main characteristics, challenges and opportunities. Likewise, we will discuss the main trends associated with the sector and the strategic imperatives that will allow us to unlock the next wave of growth.

Jaime Morales - Partner, Medellin, McKinsey & Company

Salomón Spak - Partner, McKinsey & Company

10:25 am - 11:00 am - NETWORKING BREAK

11:00 am - 11:50 am - PANEL

Panel: Engaging a New Generation of Leadership Talent

When surveyed by LIMRA about the top issues that keep executives and agency leaders up at night, talent and training consistently rank among the top of the list.  In many cases, having a degree is no longer the biggest or best indicator for success when it comes to identifying talent.  This panel group will be sharing some of the new ways they are profiling for potential new talent as well as what they have done to overcome challenges related to hiring and retaining talent both in the field as well as in the corporate office.  They will also discuss what they are doing to upscale and develop new skills for the modern worker in order to engage this new generation of leadership talent.

Carolina Cuenca Armella - President, Seguros SURA Panamá

Ana Baños - Associate Partner , WorkingMinds Consulting

11:50 am - 12:35 pm - GENERAL SESSION

The Digital Future of the Insurance Industry in Latin America: Perspectives from Producers

This enriching panel will share key information obtained through an exhaustive research study done by Equisoft, Celent and Copaprose, sharing results and responses from approximately 700 producers in Latin America.  Key takeaways from this session will include:

  • Research-informed opportunities on how to become the preferred choice for producers and what areas hold the greatest potential for insurers.
  • Challenges producers face as they move towards digitized business models and discuss how insurers can play an active role in resolving these issues.
  • The main needs identified by producers in relation to digital transformation strategies, training and project implementation.

Belisario Fernández - Director Wealth & Insurance Solutions LATAM, Equisoft

Mauricio Monroy - Vice President, LATAM and Spain, Equisoft

12:35 pm - 1:45 pm - LUNCH

1:45 pm - 2:30 pm - GENERAL SESSION

A New Look at Underwriting: Leapfrog and Change the Game with Dynamic Health and Lifestyle Data

During this session, attendees will:

  • Observe the macro trends driving the change
  • Learn how to shift from passive and reactive underwriting to proactive and preventative underwriting
  • Understand the benefits and opportunities in using Dynamic Risk Assessments & Proactive Risk Management
  • Hear how the LATAM market can leapfrog and change the game

Samantha Chow - Global Head of Life, Annuity, and Benefits, Capgemini

Jane J. Wang - CEO, Optimity

2:30 pm - 3:30 pm - GENERAL SESSION

Panel: Retirement Programs

This panel of executives will reflect on how demographics, technology and regulation are reshaping the retirement income planning landscape. Panelists will share their views on where the greatest opportunities lie, and then draw conclusions on how to bridge the gap between current problems and the desired future. They will also discuss their perspectives on how to keep people employed through the end of their retirement age and how to overcome other challenges such as ageism, longevity, and unemployment, as well as offer suggestions on ways to help improve the quality of life for retirees.

Jorge Claude Bourdel - Executive Vice President, Asociación de Aseguradores de Chile A.G.

Carlos De la Torre - Managing Director - Operations, Latin America, AM Best América Latina Institución Calificadora de Valores, S.A. de C.V. (AMBAL)

Daniel Willis - Vice President, Technical and Economic Studies, Asofondos

3:30 pm - 4:00 pm - NETWORKING BREAK

4:00 pm - 5:00 pm - GENERAL SESSION

Bancassurance: A Great Opportunity in the Region

Romer Ortiz - Senior Principal, Boston Consulting Group (BCG) - Lima

Thursday, August 17, 2023

8:15 am - 9:00 am - COFFEE & REGISTRATION

9:00 am - 9:15 am - WELCOME BACK

WELCOME BACK

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Gina Herrero - Presidente, APADEA y Gerente General, Aliado Seguros

9:15 am - 10:15 am - GENERAL SESSION

CEO Panel: Forces of Change

This panel of executives will offer both local and regional perspectives on what they see as the key forces of change that will influence the future of our industry, as well as the risks and opportunities associated with them.

Juana Francisca Llano Cadavid - Presidente, Suramericana S.A.

Eduardo José Fábrega Alemán - CEO, ASSA Compañía Tenedora, S.A.

10:15 am - 10:45 am - NETWORKING BREAK

10:45 am - 11:45 am - GENERAL SESSION

¡AI, Caramba! A Human Industry in an AI World

The world is on the precipice of an AI revolution, a technological seminal moment the likes of which we have never experienced before. AI brings with it the limitless possibilities to fundamentally reshape our industry across the entire value chain. Are we equipped to mitigate the risks? Are we able to capitalize on the opportunities? How can machines actually help us focus on the Human Factor within our industry? Join us as we delve into role of artificial intelligence in the life insurance industry – with all of the associated risks and abundance of opportunities as we navigate this uncharted terrain together and explore what the next few years might look like.

Kartik Sakthivel, PhD, MS-IT/MS-CS, MBA, PGC-IQ - Vice President & Chief Information Officer and Regional CEO – Asia West , LIMRA and LOMA

11:45 am - 12:30 pm - GENERAL SESSION

Reconnecting with Consumer Needs Gameshow

Do you know what your policyholders want and need? Join us for this highly interactive session where we’ll test your consumer behavior knowledge and better position you to create closer policyholder relationships. Referencing findings from ReMark’s Global Consumer Study, we’ll explore the latest Latin American consumer trends, including: insurance literacy, digitalization and data sharing. Followed up with real-life use cases from ReMark’s global marketing efforts and an award for the most knowledgeable conference attendee.

Christian Brisson - Head of LATAM, ReMark Americas

12:30 pm - 2:00 pm - LUNCH

2:00 pm - 3:00 pm - GENERAL SESSION

Panel: Inclusive Insurance and How to Reach Low-Income Consumers

This group of speakers will share valuable insights and case studies on how different markets are implementing sustainable and profitable inclusive insurance initiatives, with a main objective of understanding why inclusive insurance has been successful in some markets, but not in others, and what measures should be taken to improve insurance penetration among low-income populations.  They will explore successful approaches and lessons learned when it comes to developing successful inclusive insurance models, analyze barriers such as lack of awareness and financial education, and propose innovative solutions to overcome these obstacles.  This session is not to be missed by anyone interested in promoting financial inclusion and improving the protection of low-income segments through inclusive insurance initiatives. Join us as we explore the keys to successfully increasing penetration of insurance in these populations.

Begoña González García - Senior Analyst, MAPFRE Economics

Mabyr Valderrama Villabona - Director of Sustainability , Fasecolda

3:00 pm - 4:00 pm -

Closing Keynote Speaker

Information Coming Soon!

Pedro Heilbron - CEO, Copa Holdings and Copa Airlines

6:30 pm - 8:00 pm - CLOSING PARTY

On Thursday evening we have planned a fantastic dinner celebration within the hotel, featuring the best of all that Panama has to offer.  Please plan to join us at NIBA Restaurant (Level L2) at 6:30 p.m. where you will have an opportunity to eat, drink, and mingle, with some unique entertainment and a fantastic view of the Panama Bay.