LIC Marketing & Home Service Committee Meeting Agenda
Tuesday, July 19, 2022
6:00 p.m. - 8:00 p.m. - Reception/Dinner Hosted by Kemper
Westport Social, 910 W Port Plaza Drive, St. Louis, MO 63146
Meet in DoubleTree lobby at 5:45 p.m. for shuttle/carpools to Westport Social
Wednesday, July 20, 2022
8:30 a.m. - 9:00 a.m. - Continental Breakfast at Kemper
Meet in DoubleTree lobby at 8:15 a.m. for carpools to Kemper.
9:00 a.m. - 10:00 a.m. - Welcome from Kemper & Attendee Introductions
10:00 a.m. - 11:00 a.m. - Hot Topics in Marketing and Home Service: Facilitated Discussion with Live Polling
Topics are selected by registrants, including Agent Recruitment, Effect of Inflation on Sales/Collection/Retention, Effect of Pandemic on Recruiting & Sales, Telesales, Senior Market, Technology, Growth Strategies, and Trends in Products and Distribution.
12:00 p.m. - 1:00 p.m. - Networking Luncheon
1:00 p.m. - 2:00 p.m. - Update on Kemper’s Marketing and Operations Initiatives
Dick Miller, CLU, ChFC, Chief Agency Officer, Kemper
Jose Galliano, VP Operations, Kemper
2:00 p.m. - 3:00 p.m. - Reconsidering Your Market Challenges with New Data Sources
Justin Baker, Sr. Director, Life Underwriting Strategy, LexisNexis Risk Solutions
Scott Rhinehart, Sr. Manager, Life Distribution Strategy, LexisNexis Risk Solutions
What business problems keep you up at night? Are your business challenges different than those of your peers or others in the industry? In this session, we will highlight and discuss many of the problems the industry faces not only in underwriting, but across the life policy continuum and how the use of the right data at the right time can improve your outcomes. We’ll share some insights and best practices, as well as invite discussion and sharing in this interactive session.
3:00 p.m. - Adjourn for the Day
6:00 p.m. - 8:00 p.m. - Networking Dinner
Granite City Food & Brewery, 11411 Olive Blvd., St. Louis, MO 63141
Meet in DoubleTree lobby at 5:45 p.m. for carpools to Granite City.
Thursday, July 21, 2022
8:30 a.m. - 9:00 a.m. - Continental Breakfast at Kemper
Meet in DoubleTree lobby at 8:15 a.m. for carpools to Kemper.
9:00 a.m. - 10:00 a.m. - COVID and Mortality Insights
Micah Canaday, VP Data & Analytics, US Mortality Markets – Pricing, RGA
10:00 a.m. - 11:00 a.m. - Customer Journey: Bringing Together Distribution & Policyholders
Thomas Philipps, US Director of Underwriting Innovation and Integration, thinktum
Join Thomas Philipps, US Director of Underwriting Innovation and Integration, to discuss how tech innovations can enhance the customer journey, therefore optimizing digital distribution.
Through the storytelling of recent partnerships, you will discover how technology can bring nearly absolute precision via built-in and AI-driven hyper-personalization, placing companies in the best position to succeed.
In addition to the impact of such improvements, you will find out how overall business can benefit from extensive industry expertise. You will also learn how transparent communication and a cultural fit between partner organizations allow for even more effective implementation.