A powerful front-end J2EE Web Portal that integrates to any administration system including IBM Genelco Insurance Administration Solution™ (IBM GIAS) to enhance service levels and support policy service functions. IBM GIAS Web Portal allows policy owners to not only view a policy contract, cash values, loan and lien information, and benefits but also conduct transactions 24/7. The portal gives producers electronic access to important product information, rules and regulations, forms and applications and commission information. Meanwhile appropriate home office staff can view the status of a policy and information on clients. Data is housed in a reference library called the Resource Center. Customers can view data in the language of their choice to further enhance customer service capabilities and serve the needs of special ethnic markets. · Enables continuous, 24/7 access for viewing policy information · Changes made to policies in the administration system are available to Genelco LifeView users in real time · Producers have access to: o Forms and information in the Resource Center o Policy data is based on producer hierarchy o Pending applications o Status of underwriting requirements o Comprehensive policy search capability · Policy Owners have access to: o Forms and information in the Resource Center o Policies they own o Product information · Customer Service Reps and Underwriters have access to: o Forms and information in the Resource Center o Any policy they might need to review o Comprehensive policy search capability · Designated users have policy search capabilities appropriate to their access. · Team Compass™ keeps work flow on track o Allows messages to be tagged to polices at task completion o Identifies and alerts producers/administrators of work in the queue o Provides user customization and branding, security, online help and multilingual and international support.