Business Process Services
With unprecedented flexibility, lower up-front costs and more predictable
pricing, CSC’s business process services have changed the course of insurance
We provide all of the sourcing models that domestic, regional and global
insurers need for immediate capabilities to:
- Outsource a single process or function
- Virtualize an entire insurance operation
- Secure specialized skills for a given line of business
- Improve time to market with new cloud-based services.
And, unlike any other outsourcing provider, we can adapt and refine your
sourcing arrangements as your business needs change — so you can move seamlessly
from model to model, when you need to, without unnecessary costs and risks.
Better, Bolder Business Process Service Options
Traditional BPO provides highly customized policy and claims
administration enabling insurers to cost-effectively virtualize entire
operations, specific lines of business or closed blocks.
Functional BPO seamlessly leverages a global resource pool to
provide support for select processes. These employees operate as an extension of
the insurance operations, embedded into the workflow to handle high-volume
Specialty BPO provides skilled, dedicated resources to
expedite time-consuming and labor-intensive processing support in demanding
market segments. These services span niche markets including disability claims
management, unclaimed property, bureau reporting and flood services.
Business Process as a Service takes traditional BPO to the
next level with production-ready, standardized services that eliminate
market-entry barriers, accelerate agile implementation and enhance operational