Customer Service:  Is it Your Key Differentiator?
Recorded September 18, 2012

The Life and Annuity landscape is highly competitive and customer service has become a critical factor to differentiate from the competition. But are your core admin systems providing the agility you need to compete? In this webcast, learn how carriers can use modern rules technology to transform the way they service and retain their customers.

You will see how such technology can help you:

  • Drive your insurance processes
  • Eliminate inefficient workarounds and multi-day processes
  • Reduce human error

This creates a competitive advantage for insurers by:

  • Processing transactions quickly and accurately
  • Helping customer service reps reduce lengthy call times
  • Bringing customer service into the 21st century

Speakers

Roger Soppe, CLU
Senior Director, Global Business Team
Oracle Insurance

Kate Fowler, FLMI
Director, Product Strategy
Oracle Insurance

Olivier LaFontaine
Director of Solutions & Strategy
EquiSoft

Moderator

Ron Clark
Editor and Associate Publisher
LOMA Resource

Presented by LOMA Resource and Oracle Insurance