LOMA Service Turnaround Times Survey for Asia

For Individual Life Insurance

QUICK REFERENCE

By identifying strengths and weaknesses in your organization, you can focus your resources where they will make the greatest impact. The LOMA Service Turnaround Times Survey for Asia is a valuable tool for setting benchmarks and performance standards. Participants receive a customized report comparing service times of their company to the statistics of other companies in their region.

A summary report for your country (there must be four or more participating companies in your country) is also available.

Participate in 2012

See how service times for each of the surveyed types of life insurance compare to other companies throughout Asia:

  • Permanent Life
  • Term Life
  • Universal Life
  • Unit Link Life

Specific sections include:

  • New business issue times
  • Policyowner service functions
  • Turnaround tracking methods
  • Persistency / conservation functions
  • Premium billing and collections functions
  • Underwriting

Peer Group Comparison

Purchase the Peer Group Comparison report to get a better understanding of how your company compares to the peer companies of your choice. You must select a minimum of four participating companies (no maximum) that you would like us to include in your Peer Group Comparison Report, and we will create a separate report for you. In order to get a true comparison, we will not include your company’s data in the aggregate results.

Participation Fee

Special savings are available for LOMA Value Plus members. Contact Zaiqun Du for information.

Register by June 29, 2012
LOMA member: US $395
Non-member: US $595

Register after June 29, 2012
LOMA member: US $495
Non-member: US $695

Registration closes on July 31.

Each participating company receives a customized report comparing their results to all companies in the study.