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From Resource, April 2005 
Copyright by LOMA


Winning Moves for Insurers

To compete successfully in a challenging business climate, life insurers are spinning off operations, embracing mutual ownership and entering emerging markets.  

By Jennifer C. Rankin  

Everyone loves a winner. In business circles, just the names Warren, Jack and Bill garner instant recognition and a frisson of envy. What’s their secret? What’s their formula for success?

During their heyday—the ‘90s—winning seemed to boil down to big is good, stock options are better, and open markets are best. Many companies followed these mantras, including life insurers, and many still do. Hence the popularity of acquisitions, demutualization and any foreign market that hints it is interested in an open market.

These strategies, of course, have their merits. Mega-mergers and initial public offerings (IPOs) in the North American life industry as well as joint venture and greenfield operations in foreign markets have brought much success to the life companies involved. Recently, however, there’s been a bit of resistance to them. Not a backlash, but a taking stock, a little pruning, a more individualized approach.

Let’s start with the frenzy of merger and acquisition activity during the past decade. Many banks, securities firms and insurance companies bulked up during the ‘90s, either acquiring same-business rivals or, in a bid to become so-called financial supermarkets, acquired diverse businesses.

A bid for scale drove most same-business mergers and acquisitions. Market saturation—both real and perceived—meant too many companies were competing for a finite block of business. In addition, deep-pocketed European multinationals went on a buying spree in North America . In the U.S., for example, the number of foreign-owned life insurers rose to 113—7.8 percent of the total number of life insurers operating in the country—in 1998, according to the American Council of Life Insurers (ACLI). That number peaked in 2001 at 142 foreign-owned life insurers (11.6 percent), then dropped to 120 (10.7 percent) in 2003. Most of the foreign multinationals now active in America are the world’s original financial supermarkets, with not only substantial insurance operations, but also banking and brokerage interests.  

Super Sized  

To meet these new home-turf challenges, domestic insurers, banks and brokers began to acquire or merge with other companies. In fact, consolidation has been a major financial services industry trend for about a dozen years. According to the most recent Life Insurers Fact Book, a compilation of statistics on and trends in the U.S. life insurance industry published annually by the ACLI, 1,123 life insurance companies were in business in the country at the end of 2003. The number of active companies has fallen steadily since peaking in 1988, mostly due to company mergers and acquisitions.

Last year, for instance, Canada ’s Manulife Financial acquired U.S. insurer John Hancock in a transaction that gave Manulife a market capitalization of about US$ 24 billion, making it comparable in size to MetLife and larger than Prudential Financial. The deal also transformed Manulife into the largest life insurer in Canada , the second-largest in North America , and the fifth-largest in the world. Now that’s scale.

In mid-2004, AXA Financial acquired The MONY Group. With US$ 458 billion in assets under management, AXA Financial is the U.S. arm of French powerhouse AXA Group, which purchased The Equitable in the ‘90s and renamed it AXA Financial. Like Manulife, AXA is betting that scale will enable it to succeed in an increasingly competitive market place.

Other recent examples include Sun Life’s acquisition of Clarica in 2002 and AIG’s acquisition of American General in 2001. These transactions moved Sun Life and AIG closer to their strategic objectives of achieving leadership positions in key target markets in North America, giving them both the scale and shelf space necessary to succeed in a highly competitive market place.

Convergence—that is, the concept of the financial services supermarket that offers insurance, bank and securities products to consumers—also sparked interest in mergers and acquisitions in North America .

Citigroup—the 1997 progeny of the now legendary merger between banking and insurance giants Citibank and Travelers—was America ’s first financial supermarket. In fact, many analysts believe its aggressive pursuit of said merger was the primary driver behind the passage of the Gramm-Leach-Bliley Act, which dissolved historical walls separating the banking, insurance and brokerage industries, the following year. The merger was supposed to pave the way for a brave, new financial services era. An era in which banks underwrote insurance, insurers opened banks, everyone was a broker, and every sale became a potential cross-sale.

Although pundits are questioning its validity today—we’ll get to the whys later—the financial supermarket model is a sound one. After all, it has worked for the Europeans for decades. And as they continued to make significant inroads into the United States , it made sense to fight fire with fire, so to speak. In addition, an increasingly knowledgeable and decreasingly risk-averse financial services consumer seemed ready for one-stop product shopping.

The idea, however, has yet to take off in a really big way. Since then, the only sizeable bank-insurer merger was Bank One’s 2003 acquisition of Zurich Life. There are a number of success stories. Several insurers have launched banks that are turning solid profits. Although they’re not rushing to become underwriters, banks are buying insurance agencies in the hopes of turning a profit as distributors. Banks and insurers also continue to forge lucrative alliances to sell each other’s products. And many insurers are successful mutual fund players.  

Spinning Off  

While interest in consolidation and convergence certainly has not abated, an interesting new trend—divestiture—has emerged recently.

In late 2000, U.S. life and health insurer Aetna spun off its life operations, selling its financial services unit and international businesses to Dutch financial services conglomerate ING Groep NV in order to concentrate on its domestic health insurance, group insurance and large case pension operations. With US$ 72.2 billion in assets under management as of March 31, 2000, Aetna ’s financial services businesses sell retirement and investment products to nonprofit organizations, government entities, small businesses and individuals. Its international businesses primarily sell life insurance and health and retirement services products in emerging markets. In July 2000, Aetna sold its 49 percent stake in Venezuela-based joint venture Mercantil Servicios Finan-cieros to Seguros Mercantil and sold its New Zealand health insurer.

Acquiring Aetna’s financial services division further solidified ING’s presence in the U.S. insurance market. Earlier that year, ING acquired ReliaStar Financial. These transactions catapulted ING into the No. 1 spot for life and annuity premiums in the U.S. and the No. 6 spot for statutory assets.

Safeco was next, existing several lines of business last year. In April 2004, the insurer sold Safeco Trust Company and in July 2004 sold its Talbot Financial Corporation insurance brokerage operation. In August 2004, the company sold Safeco Life & Investment, which had been a part of Safeco Corp. for 47 years, to a group of investors led by White Mountains Insurance Group and Berkshire Hathaway, which renamed the operation Symetra Financial the following month. With the sale, Safeco fully divested its life insurance, group insurance, annuities and mutual fund businesses.

Why? The company intends to build on its success as a leading property and casualty player. “With the sales completed,” said Mike McGavick, chairman and CEO, Safeco, in a statement to the media, “our energy and focus are fully directed on our property and casualty business. Our profitability, sales momentum and strong partnerships with independent agents demonstrate clearly that we’re on the right course for future success.”

Then GE spun off its life and mortgage insurance operations in an initial public offering (IPO) of a new company it named Genworth Financial. Although GE sold only 30 percent of the new company in the IPO, it intends to reduce its 70 percent ownership position over the next few years to enable Genworth to become a fully independent company.

What compelled GE to exit the life insurance sector? For years, the conglomerate had ranked among the top life players. In 2003, GE Financial Assurance Group (GEFA) ranked 3rd among life insurers as measured by individual life insurance in force; 9th as measured by individual life insurance issued; 16th as measured by total assets; and 19th as measured by total net life insurance premiums. This is not too shabby for a relative newcomer.

Like Citigroup, GE is a conglomerate with many business interests. It’s a diversified technology and services company involved in everything from aircraft engines and power generation to financial services, medical imaging, television programming and plastics. GE operates in more than 100 countries and employees more than 300,000 people worldwide.

When announcing the spin-off, new Chairman and CEO Jeff Immelt said his primary goal for GE was faster growth. To reach that goal, he decided to exit the life business and plow that capital into its faster-growing commercial- and consumer-finance businesses. This came as no surprise to GE watchers. After taking a US$ 1.4 billion charge in 2002, Immelt had made it clear that he intended to reduce GE’s exposure to the insurance businesses. In fact, GE has told investors it intends to reduce its insurance business from 40 to 15 percent of its overall financial services assets, which total some US$ 500 billion.

Last month, GE announced it plans to lower its stake in Genworth to 51 percent over the next two years, ushering the spin-off toward full independence. “These actions are consistent with our strategy to continue to reduce our investment in insurance,” said Immelt, “and will accelerate GE cash-flow growth.”

If the GE announcement came as no surprise, Citigroup’s did. Although the behemoth began to exit the insurance industry in 2002, when it spun off Travelers’s property/casualty lines, which then merged with the St. Paul Companies, few industry watchers expected what happened next. Two months ago, just a few years after it made history as America’s first true financial supermarket, Citigroup spun off virtually all of its international insurance businesses as well as Travelers Life & Annuity, selling them to MetLife. Travelers Life & Annuity is a leading underwriter in the U.S. for variable annuities, structured settlements, universal life and variable universal life products and has attractive international franchises.

The day after Citigroup agreed to sell its Travelers life and annuity business to MetLife, American Express unveiled plans to spin off American Express Financial Advisors (AEFA) to shareholders. The transaction is expected to close in the third quarter of 2005.

This is big news. AEFA is a leading player in financial planning and advice services, asset management, insurance, annuities and related businesses. It generated revenues of about US$ 7 billion and net income of about US$ 700 million in 2004; manages more than US$ 410 billion in assets; and has more than US$ 145 billion of insurance in force. AEFA has a nationwide network of some 12,000 advisors who serve more than 2.5 million clients as well as strong ties to more than two dozen banks—including FleetBoston, Wachovia and Wells Fargo—that sell its annuity products. AEFA also has a solid international presence with the recent acquisition of U.K.-based Threadneedle Asset Management. Last year, American Express was the nation’s 11th-largest provider of variable annuities and the 20th-largest life insurer.

American Express says it wants to focus on its highly profitable charge and credit card business and a charge-processing network that handles more than US$ 400 billion in transactions every year. Following the spin-off, American Express plans to raise its return on equity target from 18-20 percent to 28-30 percent and maintain its current dividend.

 Profit Motive

 What is driving these divestments? In an interview with Reuters reporter Joseph Giannone, executives at both Citigroup and American Express said the moves will let them increase their stakes in more lucrative pursuits. The operative word here is lucrative. In today’s go-go market, where investors and Wall Street want high returns and they want them fast, insurance, with its long-term horizon, doesn’t always deliver. According to Giannone, investors are raising the bar on financial performance, forcing companies to invest only in the most profitable activities.

In a recent Market-Watch e-briefing, reporter Alistair Barr discussed a Deutsch Bank analysis of the Citigroup and other financial services spin-offs. According to bank analysts, the Citigroup business Met-Life is buying made US$ 901 million in profit in 2004 on revenue of US$ 5.2 billion. That was a small part of the US$ 17 billion in profit and US$ 86 billion in revenue that the banking giant generated that year.

After dropping to an eight-year low of nearly 12 times earnings in 2002, the valuation ratio of life insurers has risen steadily to 13.7 times profit in 2004, according to the Deutsch Bank report. While life insurance stocks have risen, earnings in the industry may not continue to climb. Profits in 2004 were bolstered by one-time gains such as prepayment income and tax gains. Those benefits will probably be missing in 2005 results, according to Deutsch Bank, which sees owners of private life insurance operations opting to cash out at current valuations, rather than wait for earnings growth and returns to revert to the mean.

Another recent trend in the life insurance industry is demutualization. Most U.S. life insurers are organized as either stock or mutual companies. Stock life insurance companies issue stock and are owned by their stockholders. Mutual companies are legally owned by their policyholders and thus do not
issue stock.

Stock life insurers can be owned by other stock life insurance companies, mutual life insurance companies, or companies outside the life insurance industry. Only policyholders own a mutual company.

Of the 1,123 life insurers active in the U.S. , 1,019 are stock companies (91 percent) and 92 are mutual companies, according to the ACLI. Stock companies hold US$ 14.9 trillion of the US$ 17.8 trillion of life insurance in force, while mutual companies hold US$ 1.9 trillion and fraternal societies and the U.S. Department of Veterans Affairs hold the remainder.

During the past decade, many of America’s leading mutual insurers have either demutualized—that is, converted from a policyholder-owned company to a publicly traded stock company—or formed a mutual holding company (MHC). To create an MHC, the mutual insurer either starts a stock insurance company or acquires one. Former mutual companies give several reasons for implementing these strategies, with fast access to relatively cheap capital topping the list.

Why is capital important? For starters, capital gives you more control over your destiny. It allows a company to make acquisitions, to thwart a takeover, or both. This can be a vital edge in a market that’s consolidating due to market saturation and foreign acquisitions as well as converging as the walls separating insurers, banks, and securities dissolve.

Capital also allows a company to attract and retain talent. Public ownership allows an insurer to offer stock options to its employees, boosting their total compensation and enabling them to participate more fully in the company’s success if the stock takes off.

Proponents also say the stock form of ownership forces a company to be more efficient. In other words, the market place forces publicly-traded companies to enact tighter expense and budget controls and stricter oversight to bolster the price per share.

These are compelling arguments and the list of North American insurers that have demutualized or formed MHCs recently reads like a Who’s Who of the industry.

Northwestern National (now ReliaStar) was the first, demutualizing in 1989. Equitable Life was next, demu-tualizing in 1992. Its annuity sales took off and its stock performed well. Mutual company executives took note and began to consider taking their own companies public. In 1998, Mutual of New York converted to public ownership, followed by ManuLife (1999), Canada Life (1999), Mutual Life of Canada (now Clarica) (1999), Industrial-Alliance (2000), John Hancock (2000), Metropolitan Life (2000), Sun Life (2000), Prudential (2001), Principal Mutual (2001). This is just a sampling of the many demutualizations, MHC formations, and IPOs that have taken place during the past few years.

Today, mutual companies represent only 16 percent of the North American industry’s assets, compared with 26 percent in 2000, 44 percent in 1990, and 55 percent in 1985, according to A.M. Best.

It’s important to note that demutualizations are not just a U.S. phenomenon. Virtually all of Canada ’s mutual life insurers have demutualized. Last year, Mitsui Mutual Life became the third Japanese insurer to demutualize, following Daido Life, which demutualized in April 2002, and Taiyo Life, which demutualized in April 2003. In addition, Standard Life (U.K.), Europe ’s largest mutual, demutualized last year.

 Different Drummer

 A handful of mutual insurance company executives, however, are sidestepping the stampede to go public, saying there are just as many compelling reasons to retain the mutual form of ownership. Who are these companies and why are they committed to mutuality?

For starters, the mutual form of ownership has deep roots around the world—a tradition today’s mutual companies are proud to uphold. Originating in England in 1696 with the establishment of the first mutual fire insurer, the mutual concept migrated to America with the successful founding of the Philadelphia Contributionship for the Insurance of Houses From Loss by Fire, in 1752, by Benjamin Franklin, according to the National Association of Mutual Insurance Companies (NAMIC). For 150 years, some of the largest and most successful life insurance companies in the U.S. and Canada were mutual companies—among them, Metropolitan, Prudential, New York Life, Equitable, Northwestern Mutual, MassMutual, Guardian Life, Mutual of New York, John Hancock, Manulife and Sun Life.

Despite the fact that most of these companies have demutualized, many have not and are leveraging their mutual status for competitive advantage.

The top three mutual insurers in North America are New York Life, Northwestern Mutual and MassMutual.   All three are among the largest insurance companies in the United States and listed on the Fortune 500. New York Life is the largest mutual life insurance company by revenue (US$ 25.7 billion as of 12/31/03), according to Fortune. It is also the largest mutual life insurer by assets (US$ 147 billion as of 9/30/04) and capital and surplus (US$ 9.5 billion as of 9/30/04), according to A.M. Best Co. In reporting its 2004 financial performance on March 22, New York Life said it has over US$ 616 billion in life insurance in force worldwide.

There are many advantages to the mutual form of ownership, among them:  

Capital strength. Many mutual insurers don’t need to raise cash by issuing shares of stock, because they already have sufficient capital to fuel future growth. Plus, the verdict is still out on going public—in fact, many analysts say insurance company IPOs have yielded lackluster stock share prices. Finally, it has yet to be proven that a stock company can outperform a mutual company.  

Strategic clarity. Stock insurers must meet the needs of two kinds of customers—policyholders, who want cost-effective and enriched insurance products, and shareholders, who want profits. Mutual insurers serve only the needs of their policyholders.  

Independence . Mutual ownership allows a company to preserve its independence. Shareholder value is the primary measure of a public company’s success. If a suitor offers a significantly better price, chances are the company will be acquired.  

Customer satisfaction. With no stockholders to pay profits to, mutual insurers often use excess earnings to lower premiums, enhance products, or issue special dividends in the form of capital distributions.  

Market differentiation. As more and more companies demutualize, mutuality confers a level of uniqueness, which becomes a marketing advantage.  

Philosophical match. Mutuality is consistent with the long-term nature of insurance products, frees a company from the pressure to deliver short-term profits, and allows a company to invest in its future.

Mutuality, then, makes business sense to many executives, who are touting these benefits. New York Life, for example, conducted a print advertising campaign in 2004 that communicated its commitment to mutual ownership. One of the three ads reads: You won’t see New York Life listed on a stock exchange because we’re a mutual company. Being mutual means we’re owned by our policyholders, not stockholders. Rather than focusing on quarterly results, we care about the long term. After you buy a New York Life policy, you may not need us for years, or even decades. But when you do, we’ll be there.

In fact, New York Life Chairman and CEO Sy Sternberg has gone on record many times about the advantages of mutuality, saying the company’s main reason for remaining a mutual rests in its belief in the unique nature of the life insurance business. “We sell a promise,” he says, “to stay strong and secure to help our customers pay for college, fund a retirement or pay bills if tragedy strikes—today or many years in the future. Our long-term outlook and single focus on policyholders resonates with consumers now more than ever.”

Will the contrarian strategy of New York Life, Northwestern Mutual, MassMutual and others prove to be the right one? The public will ultimately decide where they feel their money is most secure. Today, millions choose mutual insurers and that’s not likely to change any time soon given their outstanding reputations and financial strength.

 New Horizons  

In addition to retooling—or, in many cases, reiterating—their strategic intent, North American life insurers continue to reach far beyond their own back yards for market share.

North American insurers are pursuing global expansion at a pace rivaling that of European insurers’ entry into U.S. markets in the early 1990s, according to TowerGroup. Improving economies, favorable demographic trends and the gradual dissolution of international barriers to entry have converged to create high growth potential in emerging markets, especially in the Asia Pacific region.

In fact, Swiss Re says emerging markets will be the new frontier for insurance throughout the 21st century. According to the latest study from its sigma series, the life premiums collected from these markets will increase from US$ 188 billion to US$ 450 billion by the year 2014. Swiss Re expects the top emerging life insurance markets, in rank order, to be South Korea , China , Taiwan , South Africa , India , Hong Kong , Brazil , Singapore , Russia and Mexico . Six of these 10 markets are Asian.

During the past year, U.S. and Canadian insurers continued to make inroads into foreign markets. Many are strengthening their positions in Asia, which analysts believe is poised to see growth levels unseen since the 1997-1998 Asian Crisis, especially in China and India . Even Japan is experiencing a vigorous cyclical upswing that may enable it to break free from its recent deflationary spiral. And a new word has entered the international business lexicon: BRIC, an acronym for the developing economies of Brazil , Russia , India and China , countries in which many of the world’s leading multinationals have much interest.

Let’s take a look at recent activities in some of these markets.

China , of course, is uppermost on everyone’s minds and virtually all of the multinational financial services players now have a presence in the country, including the North America-based insurers AIG, Manulife, MetLife , New York Life, Principal Financial, and Sun Life.

During the past 10 months, the China Insurance Regulatory Commission (CIRC) made great progress on its liberalization program. In May 2004, it announced new rules for the opening of extra branches in China . The new rules reduce paid-in capital and double the stake that local and foreign investors may purchase in Chinese insurers to 20 percent. In July 2004, the CIRC issued a provisional regulation that allows the formation of insurance asset management companies. In December 2004, it removed geographical and product restrictions on the 30+ existing foreign insurance companies and their joint venture partners. Under the new rules, foreigners will be able to sell group insurance, which previously was not allowed, and to apply to operate in any city in the country. The CIRC also gave final approval for local and joint venture insurance companies to invest assets directly into Chinese shares and bonds, a ruling that will spur insurers to accelerate the creation of their own fund management subsidiaries, not only to manage premium income, but also to prepare themselves to compete for mandates to run pension monies in the future, according to Financial Times analysts.

The result? Even more activity than usual in one of the world’s most attractive markets, especially among U.S. and Canadian multinationals:  

   June 2004—Sino-U.S. MetLife, a life insurance joint venture between MetLife and Capital Airports Holding Company, opens for business.  

   June 2004—Sun Life Everbright, a life insurance joint venture established by Sun Life and China Everbright Group in Tianjin in 2002, opens its first branch in Beijing .  

   August 2004—AIG wins initial approval to establish an asset management company. AIG Global Investment Corp. and China ’s Huatai Securities will have a one-third stake each in the US$ 12 million company, which will be called AIG-Huatai Fund Management Co. and will be based in Shanghai . When approved, AIG will join other foreign players, including ING and Societe Generale, that have forged JVs to sell mutual funds to the Chinese.

   November 2004—Haier New York Life, a joint venture between New York Life and China’s Haier Group, receives approval to establish a branch in Chengdu, the company’s first expansion since it launched operations in Shanghai in late 2002.  

   November 2004—Manulife-Sinochem Life, a joint venture between Manulife Financial and China Foreign Economic and Trade Trust & Investment Company, a member of the Sinochem Group, receives approval to establish a branch in Ningbo. This is Manulife-Sinochem’s third branch license. As the first foreign-invested joint venture life insurance company in China , Manulife-Sinochem was launched in Shanghai in 1996. It opened its first branch office in Guangzhou in November 2002 and a second in Beijing in April 2004.  

January 2005—Sun Life Everbright signs a comprehensive cooperation agreement with the Agricultural Bank of China to accelerate its business development in the promising Chinese market. Under the terms of the agreement, the two companies will cooperate in a full range of areas, including bancassurance, deposit agreements, financing, clearing, bank cards and e-commerce. They also agreed to deepen their bancassurance cooperation by opening new distribution channels such as financial consulting, telemarketing, and online banking.

January 2005—CIGNA and CMC Life Insurance Co. Ltd., a joint venture between CIGNA International and Shenzhen Dingzun Investment Advisory Co. Ltd. (SDZ), announces it will establish branches in Beijing , Shanghai and Guangzhou in 2005. The partners set up their joint venture in Shenzhen in 2003.

  March 2005—Manulife-Sinochem receives approval to convert its Guangzhou branch license into a province-wide license for Guangdong, excluding Shenzhen, as well as permission to expand its China operating license to include group life and health and non-tax benefit pension business.

The South Korean financial services sector also continues to attract much attention. In 1998, foreign life insurers held one percent of market share. That share grew to eight percent in FY2001, to 10.5 percent in FY2002, and to 30 percent in FY2003, according to the Financial Supervisory Committee (FSC). Among the North American life insurers active in South Korea are AIG, MetLife , New York Life, and Prudential Financial.

The insurance industry has evolved rapidly since South Korea joined the OECD in 1996. South Korea has begun to deregulate and open its financial services sector to outside competition. It also is chipping away the barriers separating the banking, securities and insurance industries. Bancassurance made its debut in late 2003, when South Korea gave banks permission to sell insurance policies on a limited basis and pledged to open the market fully to non-insurers by 2007. In late 2004, insurers lobbied the FSC to delay the April 2005 deadline for allowing banks to sell auto insurance. Two months ago, the FSC did just that, saying it wanted to give insurers time to gear up for an expected burst of competition from banks and other non-insurers.

Last month, MetLife acquired SK Life, which holds 2.6 percent of the country’s life insurance premiums, winning a bidding contest among HSBC, Manulife and other leading multinationals. In February, U.S. fund manager Fidelity acquired a license to run an asset management business in South Korea , becoming the 10th foreign firm chasing a US$ 140 billion market, according to Reuters. A year earlier, Prudential Financial bought two government-owned asset managers, becoming the largest foreign player in the market. At present, according to the FSC, foreign-owned asset managers control about 18 percent of the market.

Despite its economic challenges, Japan continues to attract foreign interest. Among the North American life insurers active in Japan are AIG, MassMutual, Principal Financial and Prudential Financial.

A vital current issue is the planned privatization of Japan Post, which is the world’s largest savings institution as measured by assets. Since World War II, Japanese citizens have placed their money in Japanese Post savings accounts and purchased kampo (easy) insurance. Privately-owned life insurers—both domestic and foreign—are lobbying against the government proposal, especially its intent to allow Japan Post to set up a private insurance arm, which might allow Japan Post to sell a wider variety of insurance products backed by government guarantees as well as extend its current tax exemptions, which are not available to private life insurers.

Another important issue is the timetable for deregulation that would allow banks and other non-insurance companies to sell a broader range of insurance products. Originally scheduled for this Spring, the schedule has been pushed back to October, at the earliest, according to Nikkei News. The scope of the measure will also be more limited than planned, given that restrictions on such products as medical and cancer insurance will remain in place. The ban on marketing some non-life insurance products was partially lifted in April 2001, and the sale of individual annuities was deregulated in October 2002.

Annuities continue to be a booming market in Japan . Hartford Financial, for example, launched a line of variable annuities in December 2000 through its Japanese subsidiary Hartford Life Insurance K.K. By year-end 2004, it had amassed close to US$ 15 billion in variable annuity assets under management, becoming the No. 1 seller of variable annuities in the country. In November 2004, The Hartford introduced two fixed annuities. The insurer offers annuities through some 50 Japanese distributors, including broker-dealer firms and banks.

MassMutual, which has teamed up with Nikko Cordial Corp. to market a new fixed annuity product in Japan , has expressed interest in starting an asset management business in the country. MassMutual has been operating in Japan for three years.

Prudential Life has just acquired Aoba Life from Tawa SA, a French investment company and subsidiary of the Artemis Group. Aoba Life will operate as a subsidiary of Prudential.

In January, AIG announced that subsidiaries American Home Assurance and AIU Insurance will purchase the Japanese insurance portfolio of Royal & SunAlliance. The following month, AIG announced that AIG Star had entered into a business alliance with Bank of Tokyo-Mitsubishi to develop and promote individual annuity products. On February 1, they launch-ed a new multi-currency fixed annuity product; before the launch, fixed annuity products in Japan were either yen-denominated or foreign currency denominated.

Last month, Mitsui Sumitomo said it hoped to begin talks with MetLife about teaming up in the individual annuity sector. The Japanese insurer currently has a joint venture operation with Citigroup, which, as discussed earlier, has sold its life insurance and annuity operations to MetLife.

Another Asian market that’s heating up is India . Last year, the Indian government increased the 26 percent cap on foreign holding for Indian insurance joint ventures to 49 percent. In addition, India ’s booming economy is producing an upswing in the number of mass affluent citizens. According to a report just published by Datamonitor, affluent wealth in India has grown at a rate of almost 18 percent during the past five years, with affluent individuals totaling 618,000 at the end of 2003. This trend is attracting foreign insurers and wealth managers to India , including AIG, MetLife , New York Life, Principal Financial and Sun Life.

The most recent news from India involves a Principal Financial partnership. Last month, the Financial Express reported that Principal Financial Group will launch the country’s first agent-less life insurance company during the next six months in a four-way partnership with Punjab National Bank, Vijaya Bank and the Berger Group. The company plans to sell only group and corporate life insurance policies. At present, Principal Financial’s Indian operations consist of Principal Asset Management, which sells long-term investment plans and mutual funds and distributes its products through Punjab National Bank and Vijaya Bank, as well as via other financial services distributors, major private banks and the Indian Post Office. Principal Financial first entered India in September 2000 through a joint venture with the Industrial Development Bank in India (IDBI). In 2003, Principal Financial purchased IDBI’s 50 percent stake in IDBI-PRINCIPAL Asset Management Company Limited and entered into a joint venture with Punjab National Bank and Vijaya Bank.

Taiwan ’s life insurance and asset management markets are poised for strong growth during the coming years now that the country’s parliament has approved a sweeping package of pension reforms. Passed in June 2004, the new system requires companies to pay six percent of every employee’s monthly salary into a pension fund. Employees are guaranteed retirement benefits regardless of whether they change employer or profession. This is good news for both domestic and foreign insurers operating in the country, among them AIG, Manulife, MassMutual, MetLife , New York Life, and Prudential Financial.

In January, MassMutual agreed to buy the global investment management activities of Baring Asset Management from ING Groep NV. The acquisition significantly expands MassMutual’s asset management presence around the world, especially in Asia , and is the company’s third internationally-focused addition in the past year.

What does the future hold for North American insurers that want to increase their international presence? For the moment, Asia holds the most promise and Vietnam is poised to take off next. Under the Vietnam-U.S. bilateral trade agreement, U.S. insurers will be licensed to operate as 100 percent foreign-owned companies in the country next year. Canada ’s Manulife is already there. In fact, Manulife ( Vietnam ) Ltd was the first wholly foreign-owned insurance company in the country. And last month, Manulife filed an application with Vietnam ’s State Securities Commission to set up a fund management company in Ho Chi Minh City . If the petition is approved, Manulife will become the second life insurer to set up a fund management company in Vietnam , after Prudential U.K.  

As you can see, there are lots of ways to win. Among the strategies successful life insurers have implemented are divesting operations, leveraging mutuality and going global. What’s your move?

 

Exit Here--Divestiture

While no one expects M&A activity in the North American life insurance sector to abate any time soon, an interesting new trend—divestiture—has emerged. Recent divestments of life operations include:  

   Aetna ’s spin-off of its domestic and international life operations, which Dutch financial services conglomerate ING Groep NV bought.  

   Safeco’s divestment of its life insurance insurance, group insurance, annuities and mutual fund businesses, which a group of investors led by White Mountains Insurance Group and Berkshire Hathaway subsequently purchased and renamed Symetra Financial.  

   GE’s spin-off of its life and mortgage insurance operations in an initial public offering (IPO) of a new company it named Genworth Financial.

    Citigroup’s spin-off of virtually all of its international life insurance businesses as well as Travelers Life & Annuity, which MetLife bought.  

   American Express’s spin-off of American Express Financial Advisors (AEFA) to shareholders.

 Among the reasons executives give for these divestments are investor demands for financial performance, a desire to invest in more profitable activities, and the ability to focus on their core business strategies.

 

 

Going Global

North American insurers continue to reach far beyond their own backyards for market share. Here’s a sampling of who’s going where.  

AIG  

AIG has a presence in every major market in the world. From its 1919 start in Shanghai , AIG has grown into a powerhouse organized around four major business segments: general insurance, life insurance, financial services, and retirement services/asset management. AIG has 86,000 employees and 628,000 sales representatives in more than 130 countries and jurisdictions.  

Manulife Financial

 Manulife opened its first office in Asia just 10 years after incorporation in 1887. Increasingly, Manulife derives its growth and operating income from Asia . Some 22,000 full-time agents sell individual and employee life and health insurance, provident funds, and savings and investment products. Manulife is a major player in Hong Kong , China , Taiwan , Indonesia , the Philippines , Vietnam , Malaysia , and Thailand . The company gained entry into Thailand a year ago, following its acquisition of U.S.-based John Hancock.  

MassMutual Financial  

MassMutual International, the company’s global business subsidiary, has operations in Asia, South America and Europe . With nearly 17,000 employees and sales representatives, MassMutual International has life, health and accident insurance as well as annuity operations in Hong Kong , Japan , Taiwan , Chile , Luxembourg , Bermuda , Macao and a representative office in Shanghai .  

MetLife

 MetLife continues to make significant inroads into foreign markets. At present, it is active in the life insurance, annuities, retirement savings, and pension fund management markets in Latin America, with three companies in Argentina ; two companies in Brazil ; two companies in Chile ; a company in Mexico ; and a company in Uruguay . MetLife also has a growing presence in Asia , where it offers life insurance, savings, health, investment, employee benefit plan, annuity, endowment and other products. It has a joint venture company and representative offices in China ; a company in Hong Kong; a joint venture company in India ; a majority-owned affiliate in Indonesia ; an affiliate in South Korea ; and a subsidiary in Taiwan .  

New York Life  

Another successful international player, New York Life has operations in Latin America and Asia . It has two joint venture operations—a life insurance company and a pensions business—in Argentina with partner HSBC and bought leading Mexican insurer Seguros Monterrey in 2000, merging it with its existing life insurance operation there to form Seguros Monterrey New York Life. New York Life is very active in Asia, with companies in China , Hong Kong , India , the Philippines , South Korea , Taiwan , and Thailand . In December 2000, it opened a representative office in Vietnam , where it hopes to receive a license to sell life insurance.  

Principal Financial  

Committed to serving the financial needs of customers around the world, Principal Financial has life, pension, annuity, asset management and investment operations in Latin America ( Brazil , Chile , and Mexico ) and Asia ( India , Japan , Malaysia , and Singapore ). The company also has representative offices in Beijing .  

Prudential Financial  

One of the largest financial services institutions in the world, Prudential Financial has insurance operations in Argentina , Brazil , Japan , Korea , Taiwan , the Philippines , Poland , and Italy .  

Sun Life of Canada  

Active in Asia since 1892, Sun Life has a life insurance joint-venture company in China ; a company in Hong Kong offering primarily individual life insurance; joint-venture companies in India for life insurance, mutual fund management, and investment advisory and financial product distribution; a life company in Indonesia ; and life and asset management companies in the Philippines .  

Sources: Corporate annual reports and Web sites; business media.

 

   

 

Contact Resource at resource@loma.org

 

 

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