Operations Committees
Administrative Services Committee
Focuses on the management of administrative or corporate services functions such as systems and equipment, central files, forms and inventory control, micrographics and printing, methods and procedures, mail and purchasing, building and grounds operations, and travel.
LOMA Staff Liaison:
Mary Ryan
Phone: 770-984-3753
E-mail: ryan@loma.org
Broker-Dealer Operations Committee
Assists subsidiary companies in the improvement of product selection, marketing and distribution, administration and operational systems, as they relate to an affiliation with a member parent life insurance company.
LOMA Staff Liaison:
Jim Huffman
Phone: 770-984-6446
E-mail: huffmanj@loma.org
Contact Center Committee
Assists member companies in the improvement of their operations by pooling experience, identifying and suggesting acceptable alternatives, and investigating various practices. The committee discusses techniques and strategies in the areas of management, training, effectively using metrics, and identifying new tools that can make a call center more productive.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
E-mail: jonesm@loma.org
Employee Benefits Administration Committee
Investigates studies and discusses current administrative practices, procedures, and systems in the fields of group life, long-term disability, and medical insurance.
LOMA Staff Liaison:
Jim Haggerty
Phone: 770-984-6448
E-mail: jhaggerty@loma.org
Equity Products and Annuity Committee
Investigates studies and discusses issues relative to administration and marketing procedures and practices in the fields of fixed and variable annuities, variable life insurance, mutual funds, and other registered and non-registered products.
LOMA Staff Liaison:
Angie Norman
Phone: 770-984-6438
E-mail: norman@loma.org
Group Pension Investment Products Committee
Investigates, studies, and discusses issues relative to product management of group pension business including underwriting, investment, actuarial, and marketing procedures and practices.
LOMA Staff Liaison:
Angie Norman
Phone: 770-984-6438
E-mail: norman@loma.org
Individual Insurance Services Committee I
Assists member companies in the improvement of all aspects of individual insurance service, concentrating on identifying ways to improve and provide customer service by research on specific topics; exchange of information and distribution of reports as appropriate; investigating organizational structures, administrative practices, and procedures; and promoting the study of topics that focus on customer service as perceived by the customer.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
E-mail: jonesm@loma.org
Individual Insurance Service Committee II
Analyzes individual customer service functions through review of various company operations dealing with policyowners, agents, and regulators; by identifying and suggesting acceptable alternatives; and by investigating various company operations and practices in policyholder services, keeping in mind the perception by the customer.
LOMA Staff Liaison:
Marvin Jones
Phone: 770-984-6459
E-mail: jonesm@loma.org
New Business Committee
Assists member companies in the improvement of their new business operations in areas such as policy issue, underwriting, compliance, and technology by way of sharing information as well as discussing various methods of operation and practices.
LOMA Staff Liaison:
Jim Haggerty
Phone: 770-984-6448
E-mail: jhaggerty@loma.org
Product Development Management Committee
Directs its primary attention to improving the product development/management process within the industry, improving product design in order to better meet consumer/distribution needs, gaining a better understanding of industry related issues.
LOMA Staff Liaison:
Jim Huffman
Phone: 770-984-6446
E-mail: huffmanj@loma.org
Retirement Plans Committee
Investigates, studies, and discusses issues relative to administrative systems, regulatory requirements, and marketing relationships and other procedures and practices in group retirement plan administration on both the plan and contract level, and with other group or corporate retirement arrangements.
LOMA Staff Liaison:
Jim Haggerty
Phone: 770-984-6448
E-mail: jhaggerty@loma.org
Contact Us
If you are employed by a LOMA member company and are interested in participating on an Operations Committee, send an e-mail to us at insops@loma.org