ACS: Associate, Customer Service
The financial services industry is constantly changing, but one thing remains constant—customers expect more from your company. They want accurate answers that they can trust from you.
With LOMA’s Associate, Customer Service™ (ACS®) Program you can be prepared to meet these new demands. This program allows you to select courses from several "line of business" tracks, so you can tailor the designation to your career objectives. The ACS Program has been designed specifically to help you:
- Increase your knowledge of financial services
- Understand customer expectations, patterns, and behavior
- Organize an effective customer service team
ACS — Life Insurance
ACS — Annuities
ACS — Property & Casualty (U.S.)
ACS — Property & Casualty (Canada)
The Need 2 Know courses apply toward the ACS. To enroll for a course, contact your Educational Representative or log into LOMANET and click Enroll for Exam. Please consult the Education & Training Catalog or the Designation Progress screen on LOMANET to determine which courses are required for this designation.