Customer Service for Insurance Professionals

It’s training like you’ve never seen before!

We’re pleased to introduce Customer Service for Insurance Professionals (ACS 101). Our newest online, interactive course offers:

• Job-applicable, industry-specific content
• Short online lessons that can be completed with minimal workday interruption
• Engaging multi-media delivery, including video scenarios and interviews
• A conversational tone that employees can relate to and understand
• Course credit toward the popular Associate, Customer Service (ACS) Designation

ACS 101 is an online alternative to ACS 100. What are the differences between ACS 100 — Foundations of Customer Service and ACS 101 — Customer Service for Insurance Professionals?

• Check out this comparison chart for Learners!

More Information

• See our introductory video that spotlights course structure, content and features
• See the course commercial
• Customer Service for Insurance Professionals flyer
• Cover Story featuring ACS 101, from June 2012 Resource Magazine

Find out how to enroll for Customer Service for Insurance Professionals

• Enrollment instructions for ACS 101