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REPeValuator

Who Should Answer the Call?

REPeValuator™ is a job simulation that predicts call center job performance. Candidates assume the role of a call center rep and encounter a variety of situations — from simple to complicated — and a variety of simulated customers that are concise or confused, cheerful or angry.

Sample Screen

Using this test will help you:

  • Select applicants who can efficiently and effectively build client relationships
  • Reduce training time and hiring costs
  • Improve customer service
  • Hire applicants who can cross-sell and up-sell

REPeValuator is available in multiple versions to suit your needs: service-only, sales and service, English-only, Spanish-only, and bilingual.

 
Video

REPeValuator

Learn why you need a call center hiring tool.

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© 2024, LL Global, Inc. Unauthorized use, reproduction, or reprinting of this material (or any portion thereof) for any purpose, including use with any current or future form of an Artificial Intelligence tool or engine, without express and written permission from LL Global (LIMRA and LOMA) is strictly prohibited.