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The 2010 LOMA Customer Service Conference
June 2–4, 2010
Disney Yacht and Beach Club
Orlando, Florida


Now, More than Ever...
The Information You Need to Improve the Customer Experience!

 

Information on the 2010 conference will be posted throughout the winter and spring of 2010. If you would like to receive marketing information on the 2010 conference, please click here.

 

Speaker and Topic Proposals

If you would like to submit a topic proposal, or if you would like to speak at the 2010 Customer Service Conference, please let us know by contacting us here.

 

Quick Reference

Meeting Overview

Download the 2010 Registration Form

Download the 2009 Registration Brochure

Hotel Information

Registration Information

View 2008 Conference Attendee List (PDF)

En Español

For More Information Contact us by Clicking Here

 

Exhibitor and Sponsor Opportunities are available by clicking here.

Conference Overview 

LOMA’s Customer Service Conference 2010 is the only venue that brings together service experts of leading financial services companies for a day and a half of learning about the latest issues unique to this segment. It provides you the opportunity to network with peers and professionals who face – and solve – the same challenges you see every day. This conference is for you if you work in:
  • Customer Service
  • Marketing
  • New Business
  • Sales
  • Operations
  • IT
  • Claims

 

Registration Information
Early Registration Deadline is May 3, 2010

Details will be posted as they are received

 

Disney Yacht and Beach Club

Special Room Rate:  $189
Early Registration Cutoff date is May 3, 2010

 

Room rate is $189 plus applicable sales and resort taxes, currently 12 ½%. Individual room reservations must be confirmed and guaranteed by the attendee with a deposit of one night’s room revenue (plus applicable taxes). Cancellations can be made with at least three days' notice prior to arrival.  Group reservations telephone number is (407) 934-3372.

_____________________________________________________________________________________________

Refund Policy
LOMA requires all cancellations or refund requests be received in writing. These requests carry a $75.00 U.S. administrative charge. Full refunds minus the administrative fee will be granted on written requests received no later than three business days before the meeting start date. No refunds will be granted if the request is received within three business days of the meeting. If for any reason a meeting is cancelled, LOMA will refund the total registration fee. However, LOMA will not be responsible for any travel, hotel accommodations or other costs incurred.

 

Exhibit and sponsor opportunities are available!  Please contact us by clicking here.
 

For More Information
Call 770-984-6446
E-mail insops@loma.org 


Related products

 

Advertise with us...Your Financial Services Customers are here.
Download LOMA's 2009 Products and Services Catalog here


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Write us at: LOMA, 2300 Windy Ridge Parkway, Suite 600, Atlanta, GA 30339-8443
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