Clark
Receives Insurance Education Award
(from Resource magazine, September
1990)
James Clark of
Western & Southern Life was instrumental
in bringing about significant improvements to
LOMA’s insurance education programs. The
award is scheduled to be presented at LOMA’s
Annual Conference.
Can you
imagine a LOMA without LOMANET? A LOMA
without I*STAR? A LOMA without a Master
Fellow Program? No. Certainly not. But 10
years ago, there was no LOMANET, there was no
I*STAR, there was no Master Fellow Program.
Thanks in large part to James Clark’s
long-range vision, influence, and tireless
effort, LOMA now makes available to the
insurance industry all of these valuable
advancements—and more.
James Clark,
executive vice president, Western &
Southern Life, believes in change and
believes in LOMA. Clark’s influence was
instrumental in bringing about important
changes in LOMA’s insurance education
programs. And in appreciation for his
valuable contributions toward the improvement
of insurance education in general and to the
FLMI program in particular, LOMA will honor
him with its highest award, the 1990 annual
FLMI Insurance Education Award. The award
will be presented at LOMA’s annual
conference September 16–18 in San
Francisco.
LOMA’s
education programs have grown by leaps and
bounds in the last 10 years as a result of
Clark’s influence. As chairman of the Life
Management Institute Council (now the
Education and Training Council), he was
instrumental in initiating and carrying out
the 1980 long-range plan, from which emerged
a number of important developments.
The plan
called for LOMA to meet industry education
needs at four levels: remedial and ancillary
education, fundamentals, professional-level,
and mastery. In particular, the council felt
that LOMA needed to provide post-FLMI
education, which led to the creation of the
Master Fellow Program. While there are many
unique things about the program, perhaps the
most important is the Strategic Management
capstone course. This is the first
integrative, case study course offered
anywhere on an independent study basis.
Under Clark’s
leadership, the council also elected to
expand the number of courses from eight to
10. Marketing was added to the core courses
in the program, reflecting Clark’s belief
that "ours is a marketing industry.
Everything we do has a marketing dimension,
whether we are in the field or in the home
office."
At the same
time that Clark was pushing for the expansion
in the number of FLMI courses, he was also
encouraging LOMA to increase the number of
FLMI program study materials it was
publishing. In the early 1980s, LOMA owned
only 25 percent of the publications, while 75
percent were the property of commercial
publishers. At this point that ratio has been
reversed, notes Clark, with significant
benefits to the life and health insurance
industry. "First, the materials are
insurance-specific, rather than dealing with
general principles and practices. Second,
price increases are held to a bare minimum,
as compared to increases for comparable books
in the college market. Finally," he
notes, "LOMA doesn’t publish a new
edition every three years, just to generate
profits by making the old textbooks
obsolete."
The 1980
long-range plan set the stage for increasing
the quality of service to FLMI students and
educational representatives by laying out
concepts that led to the development of
LOMANET registration for FLMI examinations
and examinations by computer on the I*STAR
system. It also called for the periodic
psychometric audit of the FLMI testing
function, to be performed by an independent
professional psychometrician. This
"watchdog function" provides the
council, LOMA member companies, and FLMI
students with the assurance that all FLMI
tests are fair and provide the most
scientific and up-to-date testing possible.
LOMA is the only testing organization that
employs such an independent evaluation, and
it was considered revolutionary when proposed
in the plan.
Clark began
his career at Western & Southern Life as
assistant to the comptroller, rising through
the ranks to become director, executive vice
president and secretary. His interest in
training and professional development led to
many years of involvement with LOMA.
"LOMA is the best information and
education organization I’ve run
across," he says. "I am more
involved with LOMA than any other
organization. LOMA helped me learn the
insurance business through the FLMI program.
And I find the LOMA information center a
valuable resource."
Clark served
as his company’s principal representative
for a number of years, and he served three
terms on the Education and Training Council
during the period 1975 through 1988. The 1980
long range plan which was developed and
published during Clark’s 1980-1982
chairmanship, was the first long-range plan
for the division since the early 1960s.
"My
company has reaped many benefits from LOMA
membership in addition to the education and
information sharing," Clark, says. He
and other Western & Southern employees
stay involved with LOMA committees, which are
valuable for their networking and idea
exchange opportunities. "The Senior
Administrative Officers group, to which I
belong, helps me keep up with what other
companies are doing and gives me new ideas to
try out. And I found the Executive
Development Program extremely helpful,"
he adds.
Clark’s
long-range vision and his belief in the
necessity for and importance of change
continue to serve as a standard for the
future of the insurance community and for
LOMA.
Click here
for a list of other LOMA Education
Award recipients. |