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Visit the official 2009 Conference Web site
and register online by clicking here.
If you would like to receive more information
about this Conference, please contact us at intl@loma.org.
Quick Reference
Meeting Overview
View
2008 Program Information
2009
Hotel
Information
Sponsorship Opportunities
For More Information
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Meeting Overview
The 2009 Caribbean Insurance Conference will be held in exciting
San Juan, Puerto Rico, and features a mix of general sessions, breakouts, panel discussions and excellent networking opportunities.
Attendees include senior level executives, administration executives, heads of marketing, distribution, and information technology, along with top regional producers.
The Caribbean Insurance Conference, the premier conference for professionals in the Insurance Industry
will be held at the El Conquistador Hotel, Puerto Rico, June 7-9, 2009 under the theme “Weathering the
Storm!”. Following the resounding success of the 28th Annual Conference in Curacao, which had a
delegate attendee list of over 600 persons, the 29th Annual Conference is expected to be even bigger and
better, delivering a wealth of valuable information for future thinking insurance professionals.
Hotel
Information -- Outstanding
Venue!
El Conquistador Hotel, Puerto Rico
1000 El Conquistador Avenue
Fajardo 00738, Puerto Rico
Tel:
866-317-8932
Tel:
787-863-6500
- Located on the northeastern tip of
Puerto Rico, near El Yunque Rain Forest
- Four miles from the stores and
attractions of downtown Fajardo and Las Croabas
- On-site world-class golf, spa,
casino, water park, wind surfing, scuba diving, and fishing
- An 8-minute boat ride from the
private Palomino Island
- 31 miles from San Juan and Luis Muñoz
Marin International Airport (SJU)
- Meetings and events encourage
creativity and provide inspiration
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2009
Program
Saturday,
June 6, 2009
12:00–4:00
p.m.
Registration
Sunday,
June 7
8:00
a.m. – 12:00 p.m.
Golf Tournament
9:00
a.m. – 3:00 p.m.
Registration
12:00
p.m.
Booths open
7:00–8:00
p.m.
Opening Ceremony
Guest Speaker
– TBA
8:00–10:00
p.m.
Cocktail Reception
Monday,
June 8
9:00–10:00
a.m.
Featured Address
Ewart Williams, Governor of the Central Bank of
Trinidad and Tobago
10:00–11:00
Cindy Solomon
11:00–11:15
COFFEE BREAK
11:15 a.m.–12:15 p.m.
Ramon Cruz,
Puerto Rico
Commissioner of Insurance
12.15
p.m.
LUNCH
2:00– 3:00 p.m.
Afternoon
Session
Simple
vs. Appropriate: Why offering multiple, simple life insurance products
is the right decision for many institutions”
Mr. Craig Simms, Senior Vice
President, VantisLife Insurance Company
3:00 p.m. – 4:00
p.m.
Panel
- “Best Practices in Customer
Services Strategies, are we being Cost Effective – Companies are investing a
lot on their Costumer Services areas, learn about their best practices, their
mission / vision, new products. Each
one.”
Miss Jacqueline McLeod
Assistant Vice President, Customer Service, Guardian
Life Jamaica Limited
Liliam Ortega,
AVP – Costumer Service,
Universal Life
– PR
Moderator:
Luis
Freire, Director
of Operations, Latin
America & the
Caribbean, LOMA
4:00 p.m. – 5:00 p.m.
Provider
Workshops
Session
A
INSURANCE:
Driving Business Efficiency through technology and innovation
Weathering
the storm…..Budgets have changed. So have your priorities.
Insurance
executives still have important work to get done and on top of everything
else, now it is necessary for them to find out ways to do more with less.
In turbulent times, the insurance industry will continue to be a highly
regulated and extremely competitive market.
The keys to success are to control operating expenses, increase
efficiency and, above all else, provide the high level of customer service
required to retain customers. To
be among those still standing at the end of the storm, companies must focus on
ways to manage these core competencies. Discover how insurance companies,
brokers and agencies utilize enterprise content management solutions to
operate within these difficult times by more effective and efficient methods
to manage and deliver their products.
Ms. Ruth Fisk,
Industry Manager International
Insurance Solutions,
Hyland Software, Inc.
Session
B
Surgical Quality & Safety: Focus of the World
Health Organization and the Obama Health Plan
Dr.
Martin A. Makary M.D.,
M.P.H.,
JHU-Dept.
of Surgery
7:00
p.m.
Puerto Rico
Cultural
Night
Tuesday,
June 9, 2009
9:00–10:00 a.m.
“Beauty
Amidst the Beasts”
Mr.
Andy Castaldi, Swiss
Re
10:00–11:00
a.m.
Topic:
TBA
Mr.
Angus Smith, Executive
Director, The
Grenada
Authority for the Regulator of, Financial Institutions
11:00–11:15 a.m.
COFFEE BREAK
11:15
a.m.–12:15 p.m.
“Recall
Management – Investigate, Deliminate, Eliminate or How to Weather the
Storm”
Mr.
Sylvain Goulet/ Mr.Richard Letarte
1:45– 3:00 p.m.
Afternoon
Session
CEO
Panel – “A view from the top – “Looking Beyond the Horizon"
Moderator:
Mr. John King-Beckles, Nationwide Financial,
Associate Vice
President, Firm Relations
Mr. Arturo Carrion,
CEO, Triple SSS – Vida
Mr. Jeffrey Mack,
CEO, Guardian Life
Mr. John Wight,
President and Chief
Executive Officer, BF&M Life Insurance
Company Limited
As
companies look at the past in order to chart their next move, they also have
to look into the future to predict what issues and opportunities they will
face in the market. This session will bring together a panel of CEOs from
across the region, to look to the horizon and discuss what they see as
upcoming issues in the regulatory environment, technology, and demographic
changes (e.g., aging populations). While discussing the issues, they will also
show how their companies anticipate changes and prepare a response in order to
gain or retain their competitive edge.
3:00– 4:00 p.m.
CONCURRENT SESSIONS
Session
A
Are
you in Compliance?
Ms.
Jennifer Berlin, LLIF, Corporate
Vice President and Director,
International
Research, LIMRA
As
markets mature, products become more complicated and regulations begin to
develop in response to misselling. When a company conforms to the rules and
regulations that govern the sale of life insurance then that company is in
compliance. Are you? Market conduct and compliance are ultimately tied up with
your financial advisors’ behavior. Professionalism, responsibility and
integrity are key values to ensure you have the best interest of the consumer.
Hear how to avoid some of the regulation pitfalls experienced by mature
markets.
Session
B
Learning 2.0: Strategies for a New Generation of
Learners
Ms.
Katherine C. Milligan, FLMI, ACS, ALHC, Vice
President, LOMA
Education and Training
The
Millennials are steadily joining the workforce as the Boomers retire. What
does this mean for your approach to organizational learning and development?
Milligan explores characteristics of the new breed of learners and gives
insights into the ways North American companies are shifting their learning
infrastructures and using new technologies and approaches to make learning a
vital part of the business process.
4:00–4:45
p.m.
Financial Risk in the
Caribbean
: Exposures of D&O, E&O, Crime and Surety in Economic Sectors Such as
Offshore and Private Banking, Tourism & Hotel, Among Others
Mr.
Marc J. Poliquin, CRM/ARM, Chief Underwriting Officer, ACE Seguradora SA
Brazil
5:15
p.m.
Annual
General Meeting of the IAC
8:00
p.m.
CIC
Closing Ceremony and Awards
Sponsorship
Opportunities
For Sponsorship and
Exhibitor information,
contact:
LOMA
Luis V. Freire, FLMI, PFSL, LCIC, ACS, UND
Operations Director
– Latin America and Caribbean
LOMA/LIMRA
Freirel@loma.org
770-984-7556
For
More Information
LIMRA
Megan Schwartz
International Operations Coordinator – International Sales
Mschwartz@limra.com
www.limra.com
860-298-3929
Bolivar Arosemena
Assistant Vice-President Latin America – Caribbean Region - International Sales
Barosemena@limra.com
www.limra.com
860-593-7815
LOMA
Luis V. Freire, FLMI, PFSL, LCIC,
ACS, UND
Operations Director – Latin America and Caribbean
LOMA/LIMRA
Freirel@loma.org
www.loma.org
770-984-7556
IAC
Janelle Thompson (B.Sc., Postgrad. Dip., M.Sc.)
Marketing and Communications Specialist
Insurance Association of the Caribbean, Inc (IAC)
janelle@iac-caribbean.com
www.iac-caribbean.com
246-427-5608
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